Course Details
Course Outline
5 days course
The HR Administrator in Organizations
- Major Roles and Responsibilities of HR Administrators.
- A Look at the HR Administrator’s Job Description.
- The HR Administrator’s Position within the HR Department.
- Professional Qualifications as a Competitive Advantage.
- Competencies of Successful Administrators.
- Technical Competencies.
- Behavioural Competencies.
- The Evolving Role of the HR Administrator.
Introduction to Organizational Structures
- Definition and Purpose
- Types of Organizational Structures
- Advantages and Disadvantages of Various Structures
- Examples of Structures for a Number of Organizations
- Tools Used to Draw Organizational Structures
- Workshop: Using Microsoft Visio in Drawing Organizational Structures
Working with Human Resources Information Systems (HRIS)
- Functions and Features of HR Systems
- Determining Business Requirements
- Developing Assessment Criteria to be Used for Evaluating Different Systems
- Assessing and Evaluating Existing HR Systems
- Workshop: Live Demonstration and Practice Using an HRIS
HR Measurements and Reporting
- Research Terms and Techniques
- Frequently Used HR Metrics
- Calculating HR Metrics
- Recruitment Metrics
- Retention Metrics
- Compensation/Benefits Metrics
- Training and Development Metrics
- Reporting Methods and Examples: Charts and Graphs
- Workshop: Developing HR Reports Using Bar Charts, Pie Charts and Line Charts
Employee Documentation and Record Keeping
- Purpose and Objective of Record Keeping
- Employee Files: Legal Documents to Maintain
- Developing an Orientation Package: Documents to Provide to New Hires
- Policies, Procedures and Work Rules
- Developing an Organization’s Employee Handbook
- Purpose of Handbook
- Sections of the Handbook
- Process of Developing Handbook
