Course Details
Course Outline
5 days course
Building a High-Performance Team
– The Achievement of Teamwork.
– High Performance Team Masterplan.
– Recognising Effective Team Behaviours.
– Identifying Ineffective Team Behaviours.
– Comprehending Team Player Styles.
– Handling Obstacles to Effective Teams.
Leading Different Types of Teams
– Employing Teams.
– Creating Virtual Teams through Technology.
– Overcoming Resistance to Teamwork.
– Meeting Team Performance Challenges.
– Comprehending the Stages of Team Development.
– Essential Skills for Team Leaders.
Self-Motivation and Development
– Harnessing the Power of Your Abilities.
– Choosing Empowering Beliefs and Values.
– Building Your Self Confidence.
– Maintaining a Positive Attitude.
– Strengthening Determination and Commitment.
– Turning Ideas into Action.
Dealing with Team Conflict
– Defining Team Conflict.
– Comprehending the Causes of Conflict.
– The Thomas-Kilman Conflict Mode Instrument.
– Dealing with Different Learning Styles.
– Managing Conflict Effectively.
– Obtaining the Benefits of Productive Disagreement.
Dealing with Difficult Team Members
– Common Causes of Difficult People on a Team.
– Types of Difficult People.
– Adopting an Assertive Approach.
– Models for Effective Counselling.
– Managing the Difficult Team Member.
– Dealing Appropriately with Personal Criticism.
