Course Details
Course Outline
5 days course
Your Personal Productivity
- What Is Productivity, Really?
- Establish (Actually Useful) Goals
- Prioritize The Right Tasks
- Best Techniques To Boost Your Productivity
Create Organizational Values That Actually Work
- Organizational Values Definition
- Product and process innovation
- develop a continuous stream of products
- offer unique and compelling benefits to a chosen set of customers
- Leveraging technology or regulatory changes to create new markets
- Creating win/win partnerships with customers, employees, and suppliers
Add Value to your Client Relationships
- Micro political conflict in organisations: the transactional analysis perspective
- Personality traits, behaviours and conflict management
- Relationship Awareness Theory: Managing my personal response to conflict
- Managing without confrontation: assertive communications
- Preparing for effective negotiating: influence and the characteristics of world class negotiators
- Generating Productive Outcomes : the Agreement Box model of ‘win- win’
Harness the Power of Diversity in the Workplace
- Create a Workplace Culture of Support and Flexibility
- Successful Value Propositions Require a Team Effort
- Grounded theory: needs analysis evaluation of current performance
- Harnessing diversity for productive outcomes: my role, team roles and contributions
- Aligning purpose, productivity and profitability
Empower Employees to Take Initiative
- Authorize teams to make decisions
- Provide a positive, encouraging environment
- Reward success
- Building Trust: the 4 C model to engage and empower others
- Programme review and commitment statement
