Introduction to Lean Six Sigma

Course Info

Length: 1 Week

City: Amsterdam

Type: In Classroom

Available Dates

  • Feb-10-2025

    Amsterdam

  • May-12-2025

    Amsterdam

  • Aug-11-2025

    Amsterdam

  • Nov-10-2025

    Amsterdam

Dates in Other Venues

  • Dec-30-2024

    Singapore

  • Dec-30-2024

    Barcelona

  • Jan-13-2025

    Dubai

  • Feb-10-2025

    Singapore

  • Feb-10-2025

    Istanbul

  • Feb-10-2025

    Paris

  • Feb-10-2025

    Barcelona

  • Feb-10-2025

    Kuala Lumpur

  • Feb-10-2025

    London

  • Mar-03-2025

    Dubai

  • Apr-14-2025

    London

  • May-12-2025

    Paris

  • May-12-2025

    Istanbul

  • May-12-2025

    Kuala Lumpur

  • May-12-2025

    Barcelona

  • May-12-2025

    Singapore

  • May-12-2025

    Dubai

  • June-02-2025

    London

  • July-14-2025

    Dubai

  • Aug-11-2025

    London

  • Aug-11-2025

    Paris

  • Aug-11-2025

    Barcelona

  • Aug-11-2025

    Istanbul

  • Aug-11-2025

    Kuala Lumpur

  • Aug-11-2025

    Singapore

  • Sep-01-2025

    Dubai

  • Oct-13-2025

    London

  • Nov-10-2025

    Barcelona

  • Nov-10-2025

    Paris

  • Nov-10-2025

    Singapore

  • Nov-10-2025

    Istanbul

  • Nov-10-2025

    Dubai

  • Nov-10-2025

    Kuala Lumpur

  • Dec-01-2025

    London

Course Details

Course Outline

5 days course

 

What is Lean Six Sigma
 
  • Lean Six Sigma Philosophy

  • Lean Six Sigma Methodologies

  • Quality defined: types and relationships

  • Quality issues in the Service Sector

  • The Cost of Poor Quality in Services

  • Quality Organization, Culture and Roles

 

 Improvement Methodologies
 
  • Value Stream Mapping

  • Elimination of Waste

  • The 5S's

  • The DMAIC Project Cycle

  • Lean Manufacturing philosophy: the "5 S"

  • The Seven Basic Quality Tools

  • Value Stream and State Maps: Improvement Id.

  • Case example of Lean in Service Sector

  • Phase by Phase implementation & tools

  • The House of Quality: QFD

 

 Supporting Infrastructure
 
  • Components in the Supporting Infrastructure:

  • Leadership team

  • Champions

  • Black Belts

  • Green Belts

  • Project Teams

  • Subject Matter Experts

  • DMAIC Project Management

 

 Application and Outcomes
 
  • Lean Six Sigma in:

    • Manufacturing

    • The "Office"

    • Order Entry

    • Warehousing and Distribution

  • Combining Lean-Six Sigma

    • Advantages of Combining Lean-Six Sigma

    • Basic statistics used in Lean-Six Sigma

    • Quality Process: Analyze, Improve and Control

 

 

Case Studies and Simulations.
 
  • Where Lean meets Six Sigma: concepts

  • Case Study: Lean-Six Sigma; a fusion

  • Case examples of Lean-Six Sigma in Service

  • Simulation of data analysis in Lean-Six Sigma

  • Simulation of Lean-Six Sigma implementation

 

Course Video