Course Details
Course Outline
5 days course
Importance of Communication Skills and Methodology
- Understanding the importance of communication and interpersonal skills
- Analysing the obstacles which limits the communication skills
- Overcome disputes at work
- Self-confident communication and building work- relationship
Team Meetings
- Importance of group dynamics and team improvement and management
- Importance of participation and discussions
- Importance of constructive discussions
- Importance of planning and preparation before meetings
- Learning note-taking in meetings and follow up after meetings
Time Management Skills
- Importance of time management at work
- Methods for efficient time management
- How to control interference at work?
- Importance of making requests and how to manage them.
- Importance and principle of “Code of Professional Conduct” (CPA)
Information Management and Communication Skills
- Methodology of information management
- Importance of meaningful information
- Structure, layout of report , and its importance
- Improving grammatical and punctuation skills
- Professional email- writing skills
- Proof-reading and editing
- Importance of written communication skills and it’s different forms
Preparation and Improvement of Presentation
- How to prepare official presentations?
- How to prepare the room before a meeting?
- Improving team-work productivity
- Importance of creative thinking at work
- How to make a case and present?
- Review of the course and “Question and Answer session”
