Hospitality Concept Strategy

Course Info

Length: 1 Week

City: Barcelona

Type: In Classroom

Available Dates

  • Jan-20-2025

    Barcelona

  • Apr-21-2025

    Barcelona

  • July-21-2025

    Barcelona

  • Oct-20-2025

    Barcelona

Dates in Other Venues

  • Jan-20-2025

    Dubai

  • Jan-20-2025

    Istanbul

  • Jan-20-2025

    Paris

  • Jan-20-2025

    Kuala Lumpur

  • Jan-20-2025

    Singapore

  • Jan-20-2025

    Amsterdam

  • Feb-17-2025

    London

  • Mar-24-2025

    Dubai

  • Apr-21-2025

    Amsterdam

  • Apr-21-2025

    Kuala Lumpur

  • Apr-21-2025

    London

  • Apr-21-2025

    Paris

  • Apr-21-2025

    Istanbul

  • Apr-21-2025

    Singapore

  • May-19-2025

    Dubai

  • June-23-2025

    London

  • July-21-2025

    Istanbul

  • July-21-2025

    Amsterdam

  • July-21-2025

    Paris

  • July-21-2025

    Dubai

  • July-21-2025

    Kuala Lumpur

  • July-21-2025

    Singapore

  • Aug-18-2025

    London

  • Sep-22-2025

    Dubai

  • Oct-20-2025

    Kuala Lumpur

  • Oct-20-2025

    London

  • Oct-20-2025

    Amsterdam

  • Oct-20-2025

    Paris

  • Oct-20-2025

    Singapore

  • Oct-20-2025

    Istanbul

  • Nov-17-2025

    Dubai

  • Dec-22-2025

    London

Course Details

Course Outline

5 days course

Hospitality Trends and Evolution


  • Definition of hospitality concept and its importance
  • Exploring key emerging trends in the hospitality industry
  • Discussing historical evolution of hospitality
  • Assessing the impact of globalization in hospitality across different regions
  • Identifying the role of technology advancements in the development of hospitality concepts
  • Discussing the importance of sustainability in modern hospitality concepts

Creativity and Storytelling for Hospitality


  • Understanding the Framing approach in hospitality branding
  • Discussing the impact of creativity and innovation in hospitality
  • Identifying the power of storytelling and its influence
  • Steps of building brand narratives tailored to target audience
  • Methods of using visuals and emotional elements in storytelling
  • Analyzing real-world examples of storytelling techniques in hospitality

Customer-Centric Strategy


  • Definition and purpose of customer-centric strategy
  • The mythology of developing customer-centric strategy
  • Techniques for identifying customers needs and pinpoints
  • Strategies for developing unique value propositions
  • Steps of conducting competitor analysis to understand their offerings
  • Identifying the importance of continuous improvement in products and services offerings

Building a Winning Team 


  • Understanding the role of teams in the successful implementation of hospitality strategy
  • Steps of developing a winning team in hospitality businesses
  • Strategies for establishing core beliefs and shared values in business culture
  • Methods for developing team standards and expectations for alignment with hospitality goals
  • Ways of encouraging collaboration and communication within teams
  • Best practices for enhancing team skills and productivity

Partnership Management


  • Understanding the partnership ecosystem
  • Describing stakeholder management strategies in the concept development process
  • Best practices for developing and building partnerships to grow the brand
  • Communication techniques for successful management of partnership
  • Identifying the importance of negotiation techniques during partnership agreements
  • Methods for evaluating the performance of partnership