Thanks to information technology, the hospitality industry has eliminated old-fashioned paperwork methods and shifted to automating every aspect of its operations. Information technology and computer systems have had a significant impact on enhancing client experience and streamlining operations within the hospitality industry.
To remine competitive, hospitality professionals must integrate advanced technology into their establishments and implement innovation strategies. This course is designed to provide a fundamental understanding of various IT applications in hospitality, and strategies to manage the usage of IT. This course covers IT applications in hospitality operations, designing and managing guest Wi-Fi networks, strategies for optimizing revenue, Integration of AI and IoT into hospitality operations, data protection and IT issues.
The course is rich in practical exercises and activities, aiming to offer participants an exceptional experience in integrating IT into their business to improve the efficiency of their operations and enhance customer experience.
Upon completion of this course, attendees will be able to:
- Describe key operational areas in hospitality and the role of IT in supporting these operations
- Integrate IT systems and technologies into hospitality operations to enhance operational efficiency and enhance guest experience
- Identify the significance of guest Wi-Fi networks and their usage within hospitality industry
- Design and manage a secure and reliable guest Wi-Fi networks
- Implement strategic and tactical revenue management in hospitality establishments
- Forecast demand for hospitality services and develop a pricing strategy to maximize revenues
- Identify benefits and potential opportunities of implementing IoT and AI technology in hospitality businesses
- Analyze various applications and solutions of AI and IoT in hospitality
- Implement various data protection technologies to safeguard guest data
- Utilize problem solving techniques to solve various IT issues and problems
- Hospitality Managers and Executives
- IT Managers
- Revenue Managers
- System Administrators
- Network Administrators
- Guest Experience Managers
- Technology Consultants
- Data Protection Officers
- Operations Managers
- IT Support Specialists
- Vendors Specialists
- Facility Managers
Our courses in Barcelona are held at the LPC office located at:
Once you register, we will subsequently send you the course details, including the location, trainer, and other logistical information.
Pay Attention, Please! The course location at our offices is subject to availability. Should our office be unavailable, we will secure an alternative nearby venue and promptly inform you of the change. The exact time and location will be confirmed one week prior to the course commencement.