Course Details
Course Outline
5 days course
Fundamentals of Cards and Payments
- Overview of the evolution of payment systems
- Identifying key players in the payments ecosystem:
- Card issuers
- Acquirers
- Processors
- Networks
- Discovering types of card products and their features:
- Credit card
- Debit card
- Prepaid card
- Corporate card
- Describing card acceptance devices:
- POS terminals
- Mobile payments
- Contactless payments
- Identifying the role of major card schemes and networks in the industry:
- Visa
- Mastercard
- American Express
- Determining the role of payment gateways and payment service providers (PSPs) in the payment ecosystem
Issuing and Acquiring Operations
- Describing the steps involved in issuing cards
- Understanding the lifecycle of card management
- Identifying the importance of providing excellent customer service for cardholders
- Understanding the acquiring process of merchants
- Examining interchange fees and revenue models for issuers and acquirers
Fraud and Risk Management
- Discussing types of fraud in card transactions
- Exploring fraud prevention techniques
- Discussing monitoring methods for fraud detection
- Strategies for managing and reducing chargebacks
- Discovering risk management practices in cards and payments
Digital Payments and Open Banking
- Understanding the frameworks of open banking and its role in enabling innovative payment solutions
- Discussing preparation techniques for open banking
- Discovering mobile payment technologies and their features
- Analyzing the future of payments:
- Digital wallets
- Acceptance devices
- Virtual currencies
- Recognizing the role of cryptocurrencies in the payment industry
Compliance and Strategic Management
- Understanding the requirements of the Payment Card Industry (PCI) - Data Security Standards (DSS)
- Exploring messaging standards, protocols, and network interoperability
- Recognizing the importance of device certification for card issuance and acceptance
- Discussing techniques for developing innovative payment product
- Strategies for managing international payments
- Best practices for managing cards and payments
- Recap and lesson learned
