Course Details
Course Outline
5 days course
Introduction – The Key Advantage: A Proficient Workforce
- The Strategic Role of Training, Learning & Development
- The Business Case for Investment
- Understanding Approaches to Effective Employee Development
- Evaluating Training Programmes and PDPs
- Models for Effective Measuring of Training Return on Investment
- Ensuring cultural support to maximize impact and ROI
Aligning Training to Business Objectives – Maximizing Training ROI
- The Organisational Context
- Business Strategy: The Need for Long-term Planning for Future Skills and Competencies
- Identifying Development Needs
- Aligning Interventions with Business Needs
- Planning and Delivering Effective Training & Development
- Maximising the non-financial ROI of Interventions
conducting your ROI impact study
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Valid data collection methods
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Data source and factors to consider
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Obtaining meaningful information from collected data
Getting to the Numbers
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Data integrity and credibility
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Concluding your ROI and BCR figures
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Defining and establishing intangibles
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Reporting ROI to stakeholders
Making Evaluating Effective
- Models and Methodologies of Evaluation
- Incorporating the Results of Evaluation into Future Events
- Kirkpatrick’s Levels of Evaluation
- How Effective Evaluation Links to ROI
- Some Myths about Evaluation
- Course summary
