Course Details
Course Outline
5 days course
HR and the law
- the employers duty of care and employee rights
- contracts, terms and conditions
- health and wellbeing
- policies and procedures
- powers of the employment tribunal
- powers of regulators
- vicarious liability and reputational risk
The HR role - compliant enabler
- business relevant HR
- organisation values, culture and ‘the moral conscience’
- support for senior management
- support for line managers: different models
- influence and giving internal advice
HR professionalism and conduct
- model behaviour and styles
- impartiality and objectivity
- consistency and discretion
- emotion and pastoral care
- confidentiality
Inclusive workplaces
- inclusion and recruitment
- gender, race, disability, age, religion and sexual orientation
- flexibility: health, family and care
- promoting and retaining diverse talent
- awareness of bias
- bullying and harassment
Collecting, using and retaining data
- what is employee data?
- storage and access
- how you can, and cannot, use personal data
- employee rights to privacy, access to data and consent
Performance, development, commitment and reward
- how HR can drive performance
- the pitfalls of a performance management process that is not adhered to
- recognising good performance
- development needs: conversations and actions
- underperformance or misconduct?
Complaints, grievances and investigation
- HR impartiality
- evidence and reasonableness
- when informality becomes formal
- encouragement, correction or termination
- appeals
Business change, HR and pragmatism
- staff communication
- identifying the HR issues in a reorganisation or acquisition
- consultation; purpose and requirements
- distinguishing between individual and collective consultation and approach to both
Difficult issues
- firm management or bullying?
- misconduct or capability?
- overlapping processes
- multiple grievances
- reasonable adjustments: duty and options
- difficult conversations: approach and preparation
- long-term absence and mental ill-health
- subject access requests
Making a difference (group discussion)
-
what the best HR people do: from a compliance perspective
