Course Details
Course Outline
5 days course
The Role of Warehousing and Stores
- Warehousing and the supply chain.
- Training topics.
- Definitions.
- Strategic aspects of warehousing.
- Customers.
- The value chains.
- Warehouse location.
- Modern warehouse operations.
- World-class warehousing.
- Conclusion.
Inventory, Stock Analysis and Classifying Products
- Product classification.
- Demand analysis.
- ABC analysis.
- Product coding.
- Product handling groups.
- Inventory management: why hold stock?
- Inventory costs and service.
- Lead time.
- Demand forecasting.
- Inventory and statistics.
- How much stock should be held?
- Replenishment methods.
- Questions about inventory.
Stock Control
- Stock inaccuracy.
- Continuous or periodic stock checking.
- Stock control.
- Security and preventing loss.
- Information security.
- Training topics.
The Warehouse and Operational Principles
- Warehouse structure.
- Warehouse operations.
- Receiving.
- Location methods in the warehouse.
- Picking options.
- Customer orders.
- Methods of picking.
- Dispatching activity.
- Organizing for flow.
Equipment
- Fork-lift trucks.
- Racking/shelving.
- The aisle width decision.
Warehouse Information Communications Technology
- Importance of information.
- Decision-making and ICT.
- Improvements with ICT.
- Warehouse ICT applications.
- Systems implementation.
Regulations
- Health and safety at work.
- Management of health and safety.
- Health and safety arrangements.
- Warehouse health and safety risks.
- Risk assessments.
- Fork-lift trucks: health and safety.
Productivity, Cost and Service
- Framework for analysis.
- Key costs.
- Key productivity drivers.
- Basic improvements.
- Understanding productivity.
- Determining pricing and charging.
- Customer service.
- Added value.
- Warehouse layout.
- Training topics.
Outsourcing
- Users’ views of third parties and the marketplace.
- Selecting third parties.
- Training topics.
People Management
- Company culture.
- Management.
- Work objectives and performance.
- Motivating people.
- Empowering.
- Teams.
- Communication.
- Managing change.
- Warehouse picking operatives.
- Training topics.
Developments and Trends
- Supply chain impacts on stores and warehousing.
- Global logistics.
- Reverse logistics and customer returns.
- Risk.
- Roads.
- Legislation.
- Technology.
- People development.
- Political influences.
- The supply chains.
- Warehouse aims/ideals.
