Course Details
Course Outline
5 days course
Problem Solving – Basic Principles
- Problem Identification Session.
- Terminology of RCFA.
- Decision Logic.
- Three Knowledge Types.
- Maintenance Maturity Indexing.
- Six Level Generic Performance Standard.
- Continuous Improvement.
- Exercises.
Sustainable Maintenance Performance Improvement 1
- Introduction to Modern Maintenance Practice.
- The SQC Performance Model.
- Reverse Risk Analysis.
- Maintenance /Operations Objectives and Resource Analysis.
- Complexity; Risk; and Variability Models.
- The Maintenance Cost Ratio.
- Solving of Delegate Problems.
- Exercises.
Sustainable Maintenance Performance Improvement 2
- Cross Referencing Operational Variables (Group Exercise)
- “Your Maintenance Costs are too High!”
- Sigma Sets: The Absolute Decision Standard
- Data / Knowledge Base
- Accuracy and Availability of Data / Cost relationship
- The Four critical stages of Data Maturity
- Logical Critical Thinking vs. Creative Lateral Divergent Thinking
- Case Studies: Analysis and Exercises.
Action Plan Development
- Introduction to TRIZ Methodology.
- Review of Most Suitable Techniques.
- Development of an “Instant Approach” to Problem Solving.
- Application of “Standard Questions”.
- Individual Delegate Requirements.
- Commercial Programs.
- Logistical Requirements for Practical RCFA implementation.
- RCFA Exercises (Analysis of Client Company Specific Problems).
Root Cause Analysis
- Maintenance Strategy Development and Implementation.
- Standard Pitfalls for Maintenance Improvement Initiatives.
- Generic Problem-Solving Techniques.
- Logical Problem-Solving Techniques.
- Creative Problem-Solving Techniques.
- Other Problem-Solving Techniques.
- A Systematic Root Cause Failure Analysis Methodology.
- Exercises.
