Artificial Intelligence (AI) and Automation in Hospitality

Available Dates

Dec-02-2024

Istanbul
Dec-30-2024

Istanbul
Jan-06-2025

Istanbul
Feb-03-2025

Istanbul
Mar-03-2025

Istanbul
Apr-07-2025

Istanbul
May-05-2025

Istanbul
June-02-2025

Istanbul
June-30-2025

Istanbul
July-07-2025

Istanbul
Aug-04-2025

Istanbul
Sep-01-2025

Istanbul
Sep-29-2025

Istanbul
Oct-06-2025

Istanbul
Nov-03-2025

Istanbul
Dec-01-2025

Istanbul
Dec-29-2025

Istanbul

Dates in Other Venues

Nov-18-2024

London
Nov-18-2024

Amsterdam
Nov-25-2024

Dubai
Nov-25-2024

Barcelona
Dec-02-2024

Kuala Lumpur
Dec-09-2024

Singapore
Dec-09-2024

Paris
Dec-16-2024

London
Dec-16-2024

Amsterdam
Dec-23-2024

Barcelona
Dec-30-2024

Kuala Lumpur
Dec-30-2024

Dubai
Jan-06-2025

Kuala Lumpur
Jan-13-2025

Paris
Jan-13-2025

Singapore
Jan-20-2025

London
Jan-20-2025

Amsterdam
Jan-27-2025

Barcelona
Jan-27-2025

Dubai
Feb-03-2025

Kuala Lumpur
Feb-10-2025

Singapore
Feb-10-2025

Paris
Feb-17-2025

London
Feb-17-2025

Amsterdam
Feb-24-2025

Barcelona
Feb-24-2025

Dubai
Mar-03-2025

Kuala Lumpur
Mar-10-2025

Singapore
Mar-10-2025

Paris
Mar-17-2025

Amsterdam
Mar-17-2025

London
Mar-24-2025

Barcelona
Mar-24-2025

Dubai
Apr-07-2025

Kuala Lumpur
Apr-14-2025

Singapore
Apr-14-2025

Paris
Apr-21-2025

London
Apr-21-2025

Amsterdam
Apr-28-2025

Dubai
Apr-28-2025

Barcelona
May-05-2025

Kuala Lumpur
May-12-2025

Singapore
May-12-2025

Paris
May-19-2025

Amsterdam
May-19-2025

London
May-26-2025

Barcelona
May-26-2025

Dubai
June-02-2025

Kuala Lumpur
June-09-2025

Singapore
June-09-2025

Paris
June-16-2025

London
June-16-2025

Amsterdam
June-23-2025

Barcelona
June-30-2025

Kuala Lumpur
June-30-2025

Dubai
July-07-2025

Kuala Lumpur
July-14-2025

Singapore
July-14-2025

Paris
July-21-2025

London
July-21-2025

Amsterdam
July-28-2025

Barcelona
July-28-2025

Dubai
Aug-04-2025

Kuala Lumpur
Aug-11-2025

Singapore
Aug-11-2025

Paris
Aug-18-2025

London
Aug-18-2025

Amsterdam
Aug-25-2025

Barcelona
Aug-25-2025

Dubai
Sep-01-2025

Kuala Lumpur
Sep-08-2025

Singapore
Sep-08-2025

Paris
Sep-15-2025

Amsterdam
Sep-15-2025

London
Sep-22-2025

Barcelona
Sep-29-2025

Kuala Lumpur
Sep-29-2025

Dubai
Oct-06-2025

Kuala Lumpur
Oct-13-2025

Singapore
Oct-13-2025

Paris
Oct-20-2025

London
Oct-20-2025

Amsterdam
Oct-27-2025

Barcelona
Oct-27-2025

Dubai
Nov-03-2025

Kuala Lumpur
Nov-10-2025

Singapore
Nov-10-2025

Paris
Nov-17-2025

London
Nov-17-2025

Amsterdam
Nov-24-2025

Barcelona
Nov-24-2025

Dubai
Dec-01-2025

Kuala Lumpur
Dec-08-2025

Paris
Dec-08-2025

Singapore
Dec-15-2025

Amsterdam
Dec-15-2025

London
Dec-22-2025

Barcelona
Dec-29-2025

Kuala Lumpur
Dec-29-2025

Dubai

Course Details

The Artificial Intelligence (AI) and Automation in Hospitality course provides a thorough introduction to the growing role of AI in transforming hospitality operations and customer experiences. As AI continues to reshape various industries, this course focuses on the specific applications of AI within hospitality, including how it can enhance customer service, streamline operations, and improve decision-making processes. Participants will explore key AI technologies such as machine learning, natural language processing (NLP), and automation, as well as the tools and platforms that enable these innovations.

Throughout the course, attendees will learn how to implement AI solutions in areas such as customer service, resource allocation, and operations management, while also addressing the challenges of data management, privacy, and security. The course will conclude with a discussion on future AI trends and ethical considerations, equipping participants with the knowledge needed to integrate AI strategies into their hospitality businesses.

Upon completion of this course, attendees will be able to:

Understand the fundamentals of AI and automation and their impact on the hospitality industry
Describe the applications of AI for enhancing customer experience and providing personalized services
Apply AI and automation to streamline hospitality operations and improve efficiency
Identify types and sources of data required to make informed decisions using AI
Collect, analyze and manage guest and hospitality data effectively
Understand the ethical and legal considerations of AI deployment and issues related to privacy and data protection
Develop a strategic plan to integrate AI technologies into hospitality businesses

This course is designed for hospitality professionals and business leaders looking to understand and implement AI and automation technologies in their operations. It is ideal for:

General Managers and Executives
IT Professionals in Hospitality Industry
Operations Managers
Customer Service Managers
Entrepreneurs and Innovators in Hospitality
Hospitality Trainers and Educators
Consultants and Analysts

Our courses in Istanbul take place at the following locations :

Once you register for this course, we will subsequently send the invoice and course information, including location, trainer, and other logistics.

Pay Attention, Please! The course location is subject to availability; the course time will be precise one week before the course start date! We may change the course location if there is no availability, and we will let you know about the location change once it happens.

Course Outline

5 days course

Day 1

Day 2

Day 3

Day 4

Day 5

Introduction to AI and Hospitality

Definition of AI and its related concepts
Discussing the historical evaluation of AI in hospitality
Overview of AI applications in hospitality
Exploring AI technologies:

Machine Learning
Deep Learning
Natural Language Processing (NLP)
Neural Networks
Algorithms

Overview of AI tools and platforms
Group Discussion: Opportunities and challenges of AI in hospitality

AI in Customer Experience

Overview of the applications and usage of AI in customer experience
Utilizing chatbots and virtual assistants to answer customer inquiries
Utilizing AI for personalized recommendations and services
Exploring the applications of augmented and virtual reality in hospitality
Case Study: Implementation of AI in customer experience
Activity: Examining chatbots of a hotel or other establishment

AI in Operations Management

Overview of the applications and usage of AI in operations and management
Identify the impact of AI on operational efficiency
How to use predictive analytics for demand forecasting?
Utilizing AI algorithms for resource allocation and scheduling
Exploring the applications of automation and robotics in hospitality
Case Study: Analyzing the role of AI in various hospitality operations

Data Management and Security

Determining the significance of data in decision-making and AI applications
Exploring types and sources of data in hospitality
Methods for collecting and analyzing guest data
Techniques for data management in hospitality
Best practices for maintaining data quality in
Activity: Draft a data management plan for AI applications in hospitality

Future Trends and Ethical Considerations

Discussing main issues and problems in AI models
Understanding the significance of data privacy and security
Ethical and legal regulations in data collection and AI deployment
Determining the significance of communicating AI strategy with stakeholders and terms
Describing long-term strategies for integrating AI into hospitality
Discussing emerging technologies and their impact on hospitality
Recap and Course Evaluation

Artificial Intelligence (AI) and Automation in Hospitality

Course Info

Course Details

Course Outline

Search Course

Related Courses