Developing Purchasing Policies, Processes and SLAs

Course Info

Length: 1 Week

City: Istanbul

Type: In Classroom

Available Dates

  • Jan-20-2025

    Istanbul

  • Apr-21-2025

    Istanbul

  • July-21-2025

    Istanbul

  • Oct-20-2025

    Istanbul

Dates in Other Venues

  • Jan-20-2025

    London

  • Jan-20-2025

    Paris

  • Jan-20-2025

    Kuala Lumpur

  • Jan-20-2025

    Singapore

  • Jan-20-2025

    Barcelona

  • Jan-20-2025

    Amsterdam

  • Feb-17-2025

    Dubai

  • Mar-10-2025

    London

  • Apr-21-2025

    Amsterdam

  • Apr-21-2025

    Kuala Lumpur

  • Apr-21-2025

    Dubai

  • Apr-21-2025

    Paris

  • Apr-21-2025

    Singapore

  • Apr-21-2025

    Barcelona

  • May-19-2025

    London

  • June-09-2025

    Dubai

  • July-21-2025

    Barcelona

  • July-21-2025

    Amsterdam

  • July-21-2025

    Paris

  • July-21-2025

    London

  • July-21-2025

    Kuala Lumpur

  • July-21-2025

    Singapore

  • Aug-18-2025

    Dubai

  • Sep-08-2025

    London

  • Oct-20-2025

    Kuala Lumpur

  • Oct-20-2025

    Barcelona

  • Oct-20-2025

    Dubai

  • Oct-20-2025

    Amsterdam

  • Oct-20-2025

    Paris

  • Oct-20-2025

    Singapore

  • Nov-17-2025

    London

  • Dec-08-2025

    Dubai

Course Details

Course Outline

5 days course

 

Procurement Strategy in the Organisation
 
  • Role of Procurement in the organisation
  • Public and private procurement strategies
  • Strategic Objectives
  • Segmenting the procurement spend
  • Best practices
  • Alignment with stakeholders where do problems come from and are they avoidable? 

 

Procurement Choices and Approaches
 
  • Single/Sole or multiple suppliers
  • Appropriate procurement routes – tenders, negotiations, sole source
  • Managing low value spends
  • Supplier Selection processes
  • Supplier Development
  • National/Local supplier preference
  • Partnership and Alliance relationships 

 

Policies and Procedures
 
  • Ethics and Legal compliance
  • National and International sourcing
  • Electronic procurement options
  • Blacklisting process
  • Signing levels and approvals
  • Commercial Risk Appetite
  • Audit and inspection
  • Process development 

 

Developing KPIs and SLAs
 
  • Purpose of KPIs
  • The Balanced Scorecard
  • Using KPIs for continual improvement
  • Buying Services compared to buying goods
  • Role of SLAs
  • Typical contents of SLAs
  • Measuring internal and external performance 

 

 Implementing Policies and Procedures
 
  • Drafting clear policy statements
  • Action words for clarity
  • Allocating responsibility
  • Writing clearly and well
  • Accreditation of processes to International Standards
  • Planning for implementation
  • Personal Action plans

Course Video