Communication Strategies for a Virtual Age

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Feb-24-2025

    Kuala Lumpur

  • May-26-2025

    Kuala Lumpur

  • Aug-25-2025

    Kuala Lumpur

  • Nov-24-2025

    Kuala Lumpur

Dates in Other Venues

  • Jan-27-2025

    Dubai

  • Feb-24-2025

    Barcelona

  • Feb-24-2025

    Amsterdam

  • Feb-24-2025

    Singapore

  • Feb-24-2025

    Paris

  • Feb-24-2025

    Istanbul

  • Feb-24-2025

    London

  • Mar-17-2025

    Dubai

  • Apr-28-2025

    London

  • May-26-2025

    Singapore

  • May-26-2025

    Paris

  • May-26-2025

    Barcelona

  • May-26-2025

    Amsterdam

  • May-26-2025

    Dubai

  • May-26-2025

    Istanbul

  • June-16-2025

    London

  • July-28-2025

    Dubai

  • Aug-25-2025

    Barcelona

  • Aug-25-2025

    Paris

  • Aug-25-2025

    Amsterdam

  • Aug-25-2025

    Istanbul

  • Aug-25-2025

    London

  • Aug-25-2025

    Singapore

  • Sep-15-2025

    Dubai

  • Oct-27-2025

    London

  • Nov-24-2025

    Istanbul

  • Nov-24-2025

    Barcelona

  • Nov-24-2025

    Dubai

  • Nov-24-2025

    Amsterdam

  • Nov-24-2025

    Paris

  • Nov-24-2025

    Singapore

  • Dec-15-2025

    London

Course Details

Course Outline

5 days course

Communication in a Virtual Environment


  • Discussing the fundamentals of virtual communication
  • Differentiating between in-person and virtual communication
  • Identifying the importance of clarity and brevity
  • Techniques for building trust and rapport virtually
  • Strategies for overcoming barriers to virtual communication
  • The role of non-verbal cues in virtual settings
  • Discussing the effective use of written communication (emails, messages)
  • Understanding the impact of time zones and cultural differences

Virtual Public Speaking and Presentations 



  • Discussing how to prepare for virtual presentations
  • Techniques for engaging virtual audiences
  • The benefits of the use of visuals and multimedia in virtual presentations
  • Methods for handling technical issues and interruptions
  • Discussing voice modulation and body language in a virtual setup
  • Exploring interactive tools and features (polls, Q&A, chat)
  • Practicing and refining delivery
  • Receiving and incorporating feedback.

Digital Communication and Public Affairs  


  • Understanding the role of digital communication in public affairs
  • Case studies of digital public affairs campaigns
  • Strategies for digital advocacy and influence
  • Strategies for managing public perception and digital reputation
  • Understanding crisis communication in the digital age
  • Techniques for engaging with stakeholders online
  • Understanding how to measure the impact of digital communication efforts
  • Ethical considerations in digital public affairs

Engaging Virtual Audiences and Social Media


  • Techniques for audience engagement
  • Discussing how to create compelling content for virtual platforms
  • Understanding how to leverage social media for communication
  • Strategies for building and maintaining online communities
  • Best practices for live streaming and webinars
  • Interactive content and gamification
  • Analyzing audience feedback and engagement metrics
  • Adapting content for different social media platforms

Managing Virtual Teams and Communication Tools


  • Project management methodologies for digital projects (Agile, Scrum)
  • Strategies for effective virtual team management
  • Communication tools and platforms (Zoom, Teams, Slack)
  • Best practices for virtual meetings and collaboration
  • Strategies for ensuring inclusivity and participation
  • Addressing challenges in virtual teamwork
  • Productivity tools for remote work
  • Discussing future trends in virtual communication technology
  • Techniques for balancing work-life boundaries in a virtual environment