Course Details
Course Outline
5 days course
Building services fundamentals
- The function of services in commercial buildings and their importance to the core business.
- Electrical services.
- Lighting.
- Heating.
- Ventilation and air conditioning.
- Lifts.
- Water.
- Comprehending IT and communication systems.
The provision of comfort and safety
- Statutory requirements.
- Health and safety legislation.
- Control of contractors.
- Risk assessment.
- Fire precautions.
- Legionella, sick building and other risks.
- Business requirements.
- Understanding user requirements.
- Matching systems to business needs.
Getting the design right
- What the FM needs to know about design and its procurement.
- Successful space planning.
- Relationship between services, space planning and design.
- Getting the brief right.
- Supplier selection and management.
Operation and maintenance
- Input and output specifications.
- Resource options.
- Contracts principal elements.
- Tendering key steps.
- Selection criteria.
- Operational criteria.
- Maintenance trends.
- Performance-based service provision.
- Input and output specifications.
- KPIs and thresholds.
- Risk containment.
- Value-add opportunities.
- Performance contract strategy.
Contingency planning
- Being ready for the unexpected
- Identifying and reducing risk
- Internal risks
- External risks
- Identifying threats at your site
- Managing risk
- Protective systems
- Occupier obligations
- Fire management
- Testing
Commissioning services systems
- Physical commissioning.
- Common problems.
- Typical costs.
- Commissioning stages.
- Continuous commissioning.
- Energy efficiency and the scope for environmental improvement.
Satisfying the occupants
- Obtaining and responding to feedback.
- When to get feedback.
- Why?
- How?
- What to do with it?
- Practical exercises.
Air time
- Sharing experience and addressing specific issues of interest to participants.
- Course review.
