Quality improvement in healthcare means a systematic approach by a healthcare organization that monitors, assesses and improves the standards of quality healthcare.
The organizational chain of activities is cyclic and needs continuous improvement to seek a higher level of performance. Continuous up-gradation in healthcare activities can pull out healthcare organizations from inefficient traditional concepts and utilize technology/tools to perform efficiently and hence generate better quality results
This in-depth and interactive course explains how to apply some of the most important practices in one of our nation’s largest, most important, and increasingly complex industries. It explains the vital concept of “relational coordination”, Coordinating work through shared goals, shared knowledge, and mutual respect.
By the end of Healthcare Quality and Performance Improvement course you should be able to:
- Recognise weak areas of relational coordination within your organization.
- Transform work practices that are creating barriers to relational coordination.
- Establish a high-performance work system to foster consistent relational coordination across all disciplines.
- How to achieve this crucial dynamic, providing a long-awaited cure to an industry in crisis.
- Identify industry-level obstacles to high performance healthcare and discuss how individual organizations and their leaders can support sweeping change at the highest levels.
This programme has been designed for anyone who wants to initiate a healthcare quality improvement project, to lead a small team of colleagues in such projects, or to become a quality improvement specialist. The programme provides a foundation in quality improvement concepts, methods and tools that can be used by both quality improvement managers and clinical leaders who want to improve patient care.
Our courses in Kuala Lumpur take place at the following location :
Once you register, we will subsequently send you the course details, including the location, trainer, and other logistical information.
Pay Attention, Please! The course location at our offices is subject to availability. Should our office be unavailable, we will secure an alternative nearby venue and promptly inform you of the change. The exact time and location will be confirmed one week prior to the course commencement.
