Revenue Management Strategies in Hospitality

Course Info

Date: Jan-13-2025

Length: 1 Week

City: Kuala Lumpur

Fees: 3,980

Type: In Classroom

Available Dates

  • Jan-13-2025

    Kuala Lumpur

  • Apr-14-2025

    Kuala Lumpur

  • July-14-2025

    Kuala Lumpur

  • Oct-13-2025

    Kuala Lumpur

Dates in Other Venues

  • Jan-13-2025

    Dubai

  • Jan-13-2025

    Istanbul

  • Jan-13-2025

    Paris

  • Jan-13-2025

    Singapore

  • Jan-13-2025

    Barcelona

  • Jan-13-2025

    Amsterdam

  • Feb-10-2025

    London

  • Mar-10-2025

    Dubai

  • Apr-14-2025

    Amsterdam

  • Apr-14-2025

    London

  • Apr-14-2025

    Paris

  • Apr-14-2025

    Istanbul

  • Apr-14-2025

    Singapore

  • Apr-14-2025

    Barcelona

  • May-12-2025

    Dubai

  • June-09-2025

    London

  • July-14-2025

    Barcelona

  • July-14-2025

    Istanbul

  • July-14-2025

    Amsterdam

  • July-14-2025

    Paris

  • July-14-2025

    Dubai

  • July-14-2025

    Singapore

  • Aug-11-2025

    London

  • Sep-08-2025

    Dubai

  • Oct-13-2025

    Barcelona

  • Oct-13-2025

    London

  • Oct-13-2025

    Amsterdam

  • Oct-13-2025

    Paris

  • Oct-13-2025

    Singapore

  • Oct-13-2025

    Istanbul

  • Nov-10-2025

    Dubai

  • Dec-08-2025

    London

Course Details

Course Outline

5 days course

Introduction to Revenue Management


  • Definition of revenue management and its related key terms
  • Discussing the evolution of revenue management in hospitality
  • Identifying benefits and purpose of revenue management
  • Describing the organizational structure of revenue management
  • Overview of revenue management strategies and tactics in the hospitality industry
  • Steps for developing KPIs and metrics to measure the effectiveness of revenue management
  • Challenges and issues in revenue management in the hospitality industry

Market Analysis and Segmentation


  • Understanding customers in the hospitality industry:


  1. Customer Journey
  2. Customer choices


  • Techniques for monitoring and measuring competitor marketplace
  • Definition and purpose of market segmentation
  • Identifying the role of market segmentation in revenue management
  • Exploring various hospitality market segments
  • Distinguishing between channel and segment
  • Discussing the usage of segmentation in improving results
  • Activity: Practicing market analysis and segmentation

Forecasting


  • Identifying the role of forecasting in revenue management
  • Exploring forecasting types and their objectives
  • Determining the key elements of an accurate forecast
  • Exploring types of information needed for forecasting
  • Process and steps of forecasting
  • Distinguishing between unconstrained and constrained demand

Revenue and Pricing Strategy


  • Definition and purpose of revenue strategy
  • Key components of revenue strategy
  • Determining the role of revenue strategy in managing daily operations
  • Discussing the impact of inventory in sales
  • Definition and components of pricing strategy
  • Exploring different pricing strategies and methods
  • Describing factors influencing pricing strategy
  • Discovering technologies and tools for monitoring and managing pricing
  • Activity: Developing revenue and pricing strategy for a given scenario

Distribution Channel Management


  • Definition and types of distribution channels
  • Discussing the impact of distribution channels on revenue
  • Identifying factors influencing the cost of sale
  • Discussing the role of rate parity in distribution
  • Strategies for effective distribution channel management
  • Steps for implementing distribution strategy
  • The role of technology in distribution and the basics of digital distribution
  • Case Study: Best practices in distribution channel management