Available Dates
Mar-24-2025
Kuala Lumpur
June-23-2025
Kuala Lumpur
Sep-22-2025
Kuala Lumpur
Dec-22-2025
Kuala Lumpur
Dates in Other Venues
Dec-30-2024
Barcelona
Dec-30-2024
Amsterdam
Jan-20-2025
Dubai
Feb-17-2025
London
Mar-24-2025
Istanbul
Mar-24-2025
Singapore
Mar-24-2025
Paris
Mar-24-2025
Barcelona
Mar-24-2025
Amsterdam
Mar-24-2025
Dubai
Apr-21-2025
London
May-19-2025
Dubai
June-23-2025
Amsterdam
June-23-2025
Paris
June-23-2025
Istanbul
June-23-2025
Barcelona
June-23-2025
London
June-23-2025
Singapore
July-21-2025
Dubai
Aug-18-2025
London
Sep-22-2025
Amsterdam
Sep-22-2025
Dubai
Sep-22-2025
Barcelona
Sep-22-2025
Paris
Sep-22-2025
Singapore
Sep-22-2025
Istanbul
Oct-20-2025
London
Nov-17-2025
Dubai
Dec-22-2025
Barcelona
Dec-22-2025
Paris
Dec-22-2025
Singapore
Dec-22-2025
Istanbul
Dec-22-2025
London
Dec-22-2025
Amsterdam
5 days course
The performance cycle
Planning and supporting performance
Exploring human psychology
Your Johari window
How are attitudes formed?
Your personality style explored
Understanding Emotional Intelligence (EI)
Introduction to performance management of people
Grievance and disciplinaries procedures
HR managers, grievances and disciplinaries
Tribunals and tribunal procedures
Understanding performance decline and the factors affecting performance
Work performance interviewing
Communication skills for the performance interview
Managing good performance – behavioural reinforcement theory
Talent management – explored
Individual employee incentive and recognition programmes
Employee resourcing: best practices
Introducing basics of manpower planning
Flexibility and introducing the ‘flexible firm’
Differentiating succession management & talent management
The principles of effective performance appraisal
Performance management in a multi-cultural setting
How to deal with common mistakes and minimise failure
How to structure an appraisal meeting - a step-by-step outline
Giving feedback with Emotional Intelligence (EI)
Providing appropriate career-path planning - supporting development
Dealing with difficult people and stakeholders
Behaviour styles – passive, aggressive, passive-aggressive & assertive
Handling aggression in others
Personal Action Planning