Certified Professional Contract Manager (CPCM)

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Mar-03-2025

    Kuala Lumpur

  • June-02-2025

    Kuala Lumpur

  • Sep-01-2025

    Kuala Lumpur

  • Dec-01-2025

    Kuala Lumpur

Dates in Other Venues

  • Jan-06-2025

    London

  • Feb-03-2025

    Dubai

  • Mar-03-2025

    Istanbul

  • Mar-03-2025

    Barcelona

  • Mar-03-2025

    Singapore

  • Mar-03-2025

    Paris

  • Mar-03-2025

    Amsterdam

  • Mar-03-2025

    London

  • Apr-07-2025

    Dubai

  • May-05-2025

    London

  • June-02-2025

    Istanbul

  • June-02-2025

    Barcelona

  • June-02-2025

    Singapore

  • June-02-2025

    Dubai

  • June-02-2025

    Amsterdam

  • June-02-2025

    Paris

  • July-07-2025

    London

  • Aug-04-2025

    Dubai

  • Sep-01-2025

    Paris

  • Sep-01-2025

    Amsterdam

  • Sep-01-2025

    Barcelona

  • Sep-01-2025

    Singapore

  • Sep-01-2025

    Istanbul

  • Sep-01-2025

    London

  • Oct-06-2025

    Dubai

  • Nov-03-2025

    London

  • Dec-01-2025

    Barcelona

  • Dec-01-2025

    Dubai

  • Dec-01-2025

    Istanbul

  • Dec-01-2025

    Singapore

  • Dec-01-2025

    Paris

  • Dec-01-2025

    Amsterdam

Course Details

Course Outline

5 days course

Role of the contract manager
 
  • Structuring the contract management process to optimise contract performance
  • The contract management lifecycle
  • Structure of the legal contract and practical implications for contract managers

Role of risk management in managing supplier contracts and business continuity


  • contract performance management tools and techniques, including key performance indicators (KPIs) and service-level agreements (SLAs)
  • contract Healthcheck and SWOT analysis

Performance management and continuous improvement


  • application of supply chain management and process improvement principles to deliver contract objectives
  • effective supplier and stakeholder relationship management
  • problem-solving tools and techniques

The Contract Management Framework (CMF)


  • Contract Scorecards
  • Benchmarking, performance reviews and dispute resolution

Managing under-performance and contractual issues effectively


  • supplier performance review meetings
  • common contract clauses

Course Video