Course Details
Course Outline
5 days course
The Procurement Process
- Setting procurement outcomes.
- Who should be involved.
- Reviewing current service provision.
- Service profiling.
- Current cost and future budget.
- Impact of business objectives.
Contract Strategy
- Determining a contract strategy.
- Driving out unnecessary costs.
- Setting expectations.
- Culture and constraints.
- Planning and control.
- Contractual relationship style (partnering, alliance, etc).
Comprehending Service Contracts
- Contract document structure.
- Terms and conditions.
- What type of specification?
- Pitfalls of supplier contracts.
- How to draft service specifications.
- How to structure pricing schedules.
The tender process
- How to control the process.
- Deadlines and responsibilities.
- Getting the best from bidders.
- Structured evaluation methods.
- Understanding the price!
- Running an effective tender board.
- Interviewing and negotiation techniques.
- Completing the deal efficiently and effectively.
Mobilisation
- Resourcing (client, contractor).
- Communication issues.
- Establishing working relationships.
- Interpreting the contract.
- Setting KPIs.
- Meetings and documentation.
- Anticipating and resolving common problems.
Contract management
- How to focus on strategic management.
- Driving innovation.
- Managing performance and costs.
- Measurement made easy.
- Dispute management.
- Reviews, development, extensions and re-tendering.
- Useful tips on managing specific services.
