Digital Transformation in Government

Course Info

Length: 1 Week

City: Kuala Lumpur

Type: In Classroom

Available Dates

  • Mar-10-2025

    Kuala Lumpur

  • June-09-2025

    Kuala Lumpur

  • Sep-08-2025

    Kuala Lumpur

  • Dec-08-2025

    Kuala Lumpur

Dates in Other Venues

  • Dec-30-2024

    London

  • Dec-30-2024

    Amsterdam

  • Feb-24-2025

    Dubai

  • Feb-24-2025

    London

  • Mar-03-2025

    London

  • Mar-03-2025

    Dubai

  • Mar-10-2025

    Singapore

  • Mar-10-2025

    Istanbul

  • Mar-10-2025

    Paris

  • Mar-10-2025

    Barcelona

  • Mar-10-2025

    Amsterdam

  • June-09-2025

    Barcelona

  • June-09-2025

    Istanbul

  • June-09-2025

    Amsterdam

  • June-09-2025

    Paris

  • June-09-2025

    Singapore

  • June-30-2025

    Dubai

  • June-30-2025

    London

  • Aug-25-2025

    Dubai

  • Aug-25-2025

    London

  • Sep-08-2025

    Barcelona

  • Sep-08-2025

    Paris

  • Sep-08-2025

    Istanbul

  • Sep-08-2025

    Amsterdam

  • Sep-08-2025

    Singapore

  • Oct-13-2025

    Dubai

  • Oct-13-2025

    London

  • Dec-08-2025

    Barcelona

  • Dec-08-2025

    London

  • Dec-08-2025

    Paris

  • Dec-08-2025

    Singapore

  • Dec-08-2025

    Istanbul

  • Dec-08-2025

    Dubai

  • Dec-08-2025

    Amsterdam

Course Details

Course Outline

5 days course

Principles of Digital Transformation in Government

 

  • Definition and scope of digital transformation.
  • Key principles and frameworks for digital transformation.
  • Benefits of digital transformation in the public sector.
  • The role of leadership in driving digital change.
  • Digital transformation strategy development.
  • Understanding digital maturity models.
  • Governance and organizational structure for digital initiatives.
  • Case studies of foundational digital transformation projects.

Impact of Digital Technologies on Public Administration

 

  • Overview of digital technologies: AI, blockchain, IoT, big data.
  • Digital technologies in public service delivery.
  • Enhancing efficiency and transparency through digital tools.
  • Citizen engagement and digital government.
  • Digital technologies in policy-making and implementation.
  • Case studies on the impact of digital tools in administration.
  • Challenges in integrating digital technologies.
  • Evaluation metrics for digital transformation impact.

Case Studies of Successful Digital Transformation Initiatives

  

  • In-depth analysis of global digital government initiatives.
  • Digital transformation in healthcare (e.g., electronic health records).
  • Digital education platforms and their impact.
  • Smart cities and digital infrastructure.
  • Case studies on digital governance and e-governance.
  • Lessons learned from digital transformation projects.
  • Best practices and success factors.
  • Comparative analysis of digital transformation strategies.

Challenges and Opportunities of Digital Government

 

  • Identifying challenges: legacy systems, budget constraints, resistance to change.
  • Cybersecurity and data privacy concerns.
  • Legal and regulatory issues in digital government.
  • Opportunities: enhanced citizen services, data-driven decision making.
  • Innovation in digital public services.
  • Role of public-private partnerships in digital transformation.
  • Strategies for overcoming digital transformation barriers.
  • Future trends in digital government.

Managing and Leading Digital Transformation Projects

 

  • Project management methodologies for digital projects (Agile, Scrum).
  • Skills for effective digital project management.
  • Stakeholder engagement and communication strategies.
  • Change management in digital transformation.
  • Ethical considerations in digital government.
  • Privacy and data protection in digital initiatives.
  • Developing a digital transformation roadmap.
  • Strategies for continuous improvement and innovation in the public sector.
  • Lesson learned and discussions
  • Course evaluation