Available Dates
Dec-23-2024
Kuala Lumpur
Mar-17-2025
Kuala Lumpur
June-16-2025
Kuala Lumpur
Sep-15-2025
Kuala Lumpur
Dec-15-2025
Kuala Lumpur
Dates in Other Venues
Dec-23-2024
Singapore
Dec-30-2024
Istanbul
Dec-30-2024
Paris
Jan-13-2025
London
Jan-13-2025
Dubai
Mar-17-2025
Istanbul
Mar-17-2025
Paris
Mar-17-2025
Barcelona
Mar-17-2025
Amsterdam
Mar-17-2025
Singapore
Apr-28-2025
London
Apr-28-2025
Dubai
June-16-2025
Barcelona
June-16-2025
Singapore
June-16-2025
Amsterdam
June-16-2025
Paris
June-16-2025
Istanbul
June-23-2025
London
June-23-2025
Dubai
July-14-2025
London
July-14-2025
Dubai
Sep-15-2025
Paris
Sep-15-2025
Amsterdam
Sep-15-2025
Barcelona
Sep-15-2025
Istanbul
Sep-15-2025
Singapore
Oct-06-2025
London
Oct-06-2025
Dubai
Dec-01-2025
London
Dec-01-2025
Dubai
Dec-15-2025
Barcelona
Dec-15-2025
Singapore
Dec-15-2025
Istanbul
Dec-15-2025
Paris
Dec-15-2025
Amsterdam
5 days course
What is process design?
Objectives of process design
The effect of volume and variety on process design
Designing processes in detail
The influence of layout on performance
Basic layout types used in operations
The effect of the appearance of an operation on its performance
The design of each basic layout type in detail
What is process technology?
What operations managers need to know about process technology
Evaluating process technologies
Implementing process technologies
The importance of people in operations management
Operations managers’ contribution to human resource strategy
Organising the operations function
Designing jobs
Allocating work times
What is planning and control?
The difference between planning and control
The effect of supply and demand on planning and control
The activities of planning and control