Mastering Quality Management: ISO 9001:2015 Comprehensive Training

Available Dates

Dec-02-2024

Kuala Lumpur
Jan-27-2025

Kuala Lumpur
Feb-24-2025

Kuala Lumpur
Mar-24-2025

Kuala Lumpur
Apr-28-2025

Kuala Lumpur
May-26-2025

Kuala Lumpur
June-30-2025

Kuala Lumpur
July-28-2025

Kuala Lumpur
Aug-25-2025

Kuala Lumpur
Sep-22-2025

Kuala Lumpur
Oct-27-2025

Kuala Lumpur
Nov-24-2025

Kuala Lumpur
Dec-29-2025

Kuala Lumpur

Dates in Other Venues

Nov-25-2024

Barcelona
Nov-25-2024

Dubai
Dec-02-2024

Istanbul
Dec-09-2024

Paris
Dec-09-2024

Singapore
Dec-16-2024

London
Dec-16-2024

Amsterdam
Dec-23-2024

Dubai
Dec-30-2024

Barcelona
Jan-06-2025

Singapore
Jan-06-2025

Paris
Jan-13-2025

London
Jan-13-2025

Amsterdam
Jan-20-2025

Barcelona
Jan-20-2025

Dubai
Jan-27-2025

Istanbul
Feb-03-2025

Paris
Feb-03-2025

Singapore
Feb-10-2025

London
Feb-10-2025

Amsterdam
Feb-17-2025

Barcelona
Feb-17-2025

Dubai
Feb-24-2025

Istanbul
Mar-03-2025

Paris
Mar-03-2025

Singapore
Mar-10-2025

London
Mar-10-2025

Amsterdam
Mar-17-2025

Dubai
Mar-17-2025

Barcelona
Mar-24-2025

Istanbul
Apr-07-2025

Singapore
Apr-07-2025

Paris
Apr-21-2025

Barcelona
Apr-21-2025

Dubai
Apr-28-2025

Istanbul
May-05-2025

Paris
May-05-2025

Singapore
May-12-2025

Amsterdam
May-12-2025

London
May-19-2025

Barcelona
May-19-2025

Dubai
May-26-2025

Istanbul
June-02-2025

Paris
June-02-2025

Singapore
June-09-2025

London
June-09-2025

Amsterdam
June-16-2025

Dubai
June-16-2025

Barcelona
June-23-2025

Istanbul
June-30-2025

Singapore
June-30-2025

Paris
July-07-2025

Paris
July-07-2025

Singapore
July-14-2025

Amsterdam
July-14-2025

London
July-21-2025

Dubai
July-21-2025

Barcelona
July-28-2025

Istanbul
Aug-04-2025

Paris
Aug-04-2025

Singapore
Aug-11-2025

London
Aug-11-2025

Amsterdam
Aug-18-2025

Barcelona
Aug-18-2025

Dubai
Aug-25-2025

Istanbul
Sep-01-2025

Singapore
Sep-01-2025

Paris
Sep-08-2025

Amsterdam
Sep-08-2025

London
Sep-15-2025

Dubai
Sep-15-2025

Barcelona
Sep-22-2025

Istanbul
Sep-29-2025

Paris
Sep-29-2025

Singapore
Oct-06-2025

Singapore
Oct-06-2025

Paris
Oct-13-2025

Amsterdam
Oct-13-2025

London
Oct-20-2025

Barcelona
Oct-20-2025

Dubai
Oct-27-2025

Istanbul
Nov-03-2025

Singapore
Nov-03-2025

Paris
Nov-10-2025

Amsterdam
Nov-10-2025

London
Nov-17-2025

Barcelona
Nov-17-2025

Dubai
Nov-24-2025

Istanbul
Dec-01-2025

Singapore
Dec-01-2025

Paris
Dec-08-2025

Amsterdam
Dec-08-2025

London
Dec-15-2025

Dubai
Dec-15-2025

Barcelona
Dec-22-2025

Istanbul
Dec-29-2025

Paris
Dec-29-2025

Singapore

Course Details

Having an internationally recognized Quality Management System (QMS) allows you to enhance organizational performance and increase customer satisfaction. ISO 9001:2015 would help your organisation deliver and drive continual improvement in your services.

This course is an introduction for individuals with little or no previous knowledge of ISO 9001 or a Quality Management System (QMS). Essentials of ISO 9001:2015 provides a general understanding of the necessary concepts of the ISO 9000 series of standards and the impact of the requirements on the day-to-day operations of organizations in any industry.

The course explains the clauses of ISO 9001:2015, providing a foundation for understanding quality management principles. It would help you identify the structure and requirements of an effective QMS. You will gain the required skills to conduct a baseline review of your organization’s current position and implement the key principles of ISO 9001:2015.

By the end of this course, participants should be able to:

Learn the fundamental principles to Quality Management Systems (QMS)
Understand the benefits of adopting an efficient QMS to improve service quality.
Understand key concepts, clauses and requirements of ISO 9001:2015
Establish a framework for implementing ISO 9001:2015 following the PDCA cycle (Plan-Do-Check-Act).
Conduct a baseline review of your organization’s current position with regard to ISO 9001:2015.
Develop your knowledge on how to plan for improvement and rectify errors.
Implement key requirements of ISO 9001:2015 in your organisation.

Anyone working with quality management system (QMS) standards, the objective of this course is to provide participants with a comprehensive introduction to ISO 9001:2015.
Managers with responsibility for products and services;
Directors with accountability for the effectiveness of a QMS;
Those who need to understand ISO 9001:2015 as part of their job role;
Those with responsibility for business improvement and customer relationships;
Those involved (or who will be involved) in the implementation or maintenance of a QMS;
Those new to auditing wishing to gain a basic knowledge of Quality Management and ISO 9001.

Our courses in Kuala Lumpur take place at the following location :

Level 32 , Menara Prestige, 1, Jalan Pinang, Kuala Lumpur, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Once you register, we will subsequently send you the course details, including the location, trainer, and other logistical information.

Pay Attention, Please! The course location at our offices is subject to availability. Should our office be unavailable, we will secure an alternative nearby venue and promptly inform you of the change. The exact time and location will be confirmed one week prior to the course commencement.

Course Outline

10 days course

Day 1

Day 2

Day 3

Day 4

Day 5

Day 6

Day 7

Day 8

Day 9

Day 10