Course Details
Course Outline
5 days course
- Credit Policies Management
- Credit Department Responsibility
- Factors Affecting Credit Policies
- The Need for Accounts Receivable
- The Level of Accounts Receivable Companies Should Have
- The five Cs of credit
- Credit Department Objectives
- Roles and Responsibilities
- Procedures
- Measuring Results
- Review New Accounts
- Re-Evaluate Existing Accounts
- Financial Statements: What to Look for
- Analysing Selected Financial Ratios
- Setting the Credit Limit
- Establishing a Profitable Relationship with the Customer
- Meeting the Needs of the Customer
- The Billing Process
- Efficient Billing Process Means Faster Collection
- Preventing the Fatal Mistake: Sending the Bill with Errors
- The Use of Technology
- Impact of Up Front Operations on Billing
- You Made the Sale, It’s Time to Collect Your Money
- Cash: It’s Worth your Efforts
- Tips, Techniques and Guidelines for Faster Collection
- Importance of Setting a Collection Policy
- Using Different Approaches in Collection
- Strategies in Dispute Management
- Best Practices in Collection
- The Relationship Between Sales and Credit
- Breaking the Ice
- Maintaining Credit-Sales Relationship
- Role of Sales in Issuing Credit and in Collection
- Accounts Receivable Process Analysis
- Improving the Quality of Accounts Receivable
- Aging of Accounts Receivable and Bad Debts Reserves
- Alternatives in Computing Bad Debt
- Reducing Bad Debt Write-Offs
- Calculating Accounts Receivable Turnover
- Collection Effectiveness Index (CEI)
- analysing the Operating and Cash Cycles
- Managing AR through Portfolio Strategy
- Outsourcing of Accounts Receivable Functions
