Course Details
Course Outline
5 days course
DESIGNING THE COMPETENCY SYSTEM
- Why have a Framework? Defining the Business Purpose
- ‘Competency/Competencies’ and ‘Competence/Competences’
- Aligning the Required Competencies to Business Objectives and Strategy
- Framework Structure: Technical or Behavioural – Specific or Generic?
- Data Gathering Methods
- Utilization of the System: On Line or Paper-Based?
DEVELOPING THE COMPETENCY FRAMEWORK SYSTEM
- Consideration of Assessment Factors
- Creating and Writing the Framework Terminology
- Examples of Frameworks: Keep It Simple
- Testing and Calibrating The Competency Framework
- Review the Framework: Continual Improvement
BEHAVIOURAL FRAMEWORKS: DESIGN AND DEVELOPMENT
- Identification of the Behaviours to Measure
- Defining the Behavioural Competency Criteria and Levels
- Methods of Assessment and Utilisation: Psychometrics
- Competency Requirements of People to Assess
- Practical Assessment Exercise
TECHNICAL FRAMEWORKS: DESIGN AND DEVELOPMENT
- Defining the Technical Behaviours to be Measured
- Measurement Methods, Levels and Assessment
- Technical Data Gathering and Assessment
- Competency Requirements of People to Assess
- Practical Assessment Exercise
IMPLEMENTATION AND ASSESSMENT OF THE SYSTEM
- Utilising the Frameworks for Recruitment, Assessment and Development
- Implementation Strategy Plan
- Communication Plan to ensure Full cooperation and Buy-in
- Developing a Training Strategy of those Using the System
- Review and Feedback of the System
- Next Steps
