Course Details
Course Outline
5 days course
The Role of Competency Frameworks
- What are competencies?
- What they are intended to do?
- Why the competency approach is needed
- Defining organisational competencies with business goals
- Links to Vision, Mission, Culture and Corporate Objectives
Developing the Competency Framework System
- Working with Stakeholders
- Communicating the intent
- Consideration of Assessment Factors
- Creating and Writing the Framework Terminology
- Examples of Frameworks: Keep It Simple
- Testing and Calibrating The Competency Framework
- Review the Framework: Continual Improvement
Behavioural Frameworks: Design and Development
- Identification of the Behaviours to Measure
- Defining the Behavioural Competency Criteria and Levels
- Methods of Assessment and Utilisation: Psychometrics
Assessment Tools – Technical Frameworks
- Designing Scales and weighting
- Observation and feedback methods
- Defining the Technical Behaviours to be Measured
- Measurement Methods, Levels and Assessment
- Technical Data Gathering and Assessment
- Competency Requirements of People to Assess
- Practical Assessment Exercise
Putting Competency Frameworks to use
- Analysis and Reporting of results
- Identifying weaknesses and potential competency gaps
- Using competency evidence for organisational review
- Demonstrating ROI Utilising the Frameworks for Recruitment, Assessment and Development
- Implementation Strategy Plan
- Communication Plan to ensure Full Co-operation and Buy-in
- Developing a Training Strategy of those Using the System
