Managing Employee Performance, Behaviour and Attitudes

Course Info

Date: May-16-2022

Length: 1 Week

City: London

Fees: 4,220

Type: In Classroom

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Available Dates

  • May-23-2022

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    Istanbul

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  • Mar-07-2023

    Dubai

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    Amsterdam

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  • May-09-2023

    Dubai

Course Details

Course Outline

5 days course

Performance and the Individual:

 

  • Psychological profiles - Understanding human psychology
  • How competency frameworks support performance management
  • Human behavior survey
  • Understanding yourself
  • The Johari window
  • How are attitudes formed?
  • Your personality style explored
  • Emotional Intelligence (EI)

 

Performance Improvement Planning (PIP)

 

  • Introduction to PIP
  • Understanding performance decline
  • Factors affecting work performance
  • Work performance interviewing
  • Communication skills for performance improvement
  • Managing good performance – behavioural reinforcement theory
 
Driving Performance through Talent Management

 

  • Talent management – explored
  • Employee Resourcing in Context
  • Introducing basics of manpower planning
  • Flexibility and introducing the ‘flexible firm’
  • Differentiating succession management & talent management
  • Nationalisation & Talent Management
How to make a Performance Appraisal System Work

 

  • The principles of effective performance appraisal
  • Why performance appraisal matters
  • Performance management in a multi-cultural setting
  • Common reasons for failure and mistakes made
  • How to deal with common mistakes and minimise failure
  • How to structure an appraisal meeting - a step-by-step outline
Understanding Others
 
  • Behaviour styles – passive, aggressive, passive-aggressive & assertive
  • Giving feedback with Emotional Intelligence (EI)
  • Providing appropriate career-path planning - supporting development
  • The psychology of the group
  • An introduction to group dynamics
  • Personal Action Planning

Course Video