Course Details
Course Outline
5 days course
Organized Purchasing Structure
- Understanding of the purchasing capability of an organization
- Terms and conditions of purchase
- Understanding of the procurement process and cycle
- Supply chain management
- Influence of the external environment on procurement and “How to solve the problem”
Supplier Management
- Understanding the importance of supplier
- Methodology of “Total Budget Method” (TBM)
- Understanding of the supplier rating standard
- Understanding of the sourcing strategies in a declining market
- Understanding of the efficient supplier performance and it’s methodology
- “Who is a good customer?” , principles of a good customer
Communication During Organizational Change
- Understanding the three communication techniques (verbal, non-verbal, written)
- Conducting a good communication and its challenges and how to reduce stress?
- Understanding how internal communications and openness in interactions builds trust
- How the success of an organization lies in the reactions to change
- Preparation of employee’s reaction to change
Negotiation Techniques
- Understanding the importance of building negotiation skills
- Understanding the importance of being a “good negotiator”
- Understanding the skills for efficient negotiations to minimize conflict in work place
- Training on conducting actual negotiation
- Understanding the perspective of the other person, with whom you are negotiating
- “How to make a counter-offer that satisfies both parties?”
Procurement Management
- Developing the skills of existing talent
- “How to attract and keep new talent?”
- Training on designing a “Procurement talent structure”
- Understanding of the supplier’s performance metrics
- “How to evaluate a vendor?”
- Review of the whole course and question and answer session
