Course Details
Course Outline
5 days course
Understanding, planning and managing change
· Definition of change and change management
· Define organisational change
· The nature of organisational change
· Reasons and challenges
· Classification of organisational change:
· Adaptive
· inventive
· Radical
· Diagnosing change:
o change formula
o The importance of organisational frameworks for change
o Continuous Change
· Agents of change and transformation:
o Types of change agents
o Competencies of change agents
· Stakeholder analysis in change management
The best change management & leadership models and strategies
· Leadership in organisational change
· Administrative adaptation to situations of change
· A needs assessment for a change
· Preparing and planning for change
· Kotter's 8 - Steps Change Model
Understanding and coping with resistance to change
· Individuals and organisational change
o Why do people resist change?
o Forms of resistance to change and ways to deal with it
o Individual factors versus group factors
· Stages of individual adaptation to organisational change
o Model (SARAH)
o Managing the transitional stage of change
o Management _ resistance to change and the feelings associated with it
· Managing the risks associated with organisational change
o Identify, Assess and Control Hazards
o Table of the probability of occurrence of hazards and their impact
Change Communication Plan
· The importance of developing a Change communication plan
· What people want to hear and what they need to see
· Components of an effective plan for announcing and communicating about change
· What is and is not permissible during change communication
The main factors that cause an organisational change
· Understand change from the perspective of the corporate culture
· Components of company and institutions culture
· Types of cultural change in institutions and companies
· Common mistakes in dealing with changing the current culture
· 20 steps to support change in company culture
