Stakeholder Management & Relationship Building

Available Dates

Dec-16-2024

London
Jan-06-2025

London
Feb-03-2025

London
Mar-03-2025

London
Apr-07-2025

London
May-05-2025

London
June-02-2025

London
June-30-2025

London
July-07-2025

London
Aug-04-2025

London
Sep-08-2025

London
Sep-29-2025

London
Oct-06-2025

London
Nov-03-2025

London
Dec-01-2025

London
Dec-29-2025

London

Dates in Other Venues

Nov-25-2024

Barcelona
Nov-25-2024

Dubai
Dec-02-2024

Kuala Lumpur
Dec-02-2024

Istanbul
Dec-09-2024

Paris
Dec-09-2024

Singapore
Dec-16-2024

Amsterdam
Dec-23-2024

Dubai
Dec-30-2024

Istanbul
Dec-30-2024

Barcelona
Dec-30-2024

Kuala Lumpur
Jan-06-2025

Amsterdam
Jan-13-2025

Barcelona
Jan-13-2025

Dubai
Jan-20-2025

Istanbul
Jan-20-2025

Kuala Lumpur
Jan-27-2025

Singapore
Jan-27-2025

Paris
Feb-03-2025

Amsterdam
Feb-10-2025

Dubai
Feb-10-2025

Barcelona
Feb-17-2025

Kuala Lumpur
Feb-17-2025

Istanbul
Feb-24-2025

Singapore
Feb-24-2025

Paris
Mar-03-2025

Amsterdam
Mar-10-2025

Dubai
Mar-10-2025

Barcelona
Mar-17-2025

Kuala Lumpur
Mar-17-2025

Istanbul
Mar-24-2025

Paris
Mar-24-2025

Singapore
Apr-07-2025

Amsterdam
Apr-14-2025

Barcelona
Apr-14-2025

Dubai
Apr-21-2025

Istanbul
Apr-21-2025

Kuala Lumpur
Apr-28-2025

Singapore
Apr-28-2025

Paris
May-05-2025

Amsterdam
May-12-2025

Dubai
May-12-2025

Barcelona
May-19-2025

Istanbul
May-19-2025

Kuala Lumpur
May-26-2025

Paris
May-26-2025

Singapore
June-02-2025

Amsterdam
June-09-2025

Dubai
June-09-2025

Barcelona
June-16-2025

Kuala Lumpur
June-16-2025

Istanbul
June-23-2025

Singapore
June-30-2025

Paris
June-30-2025

Amsterdam
July-07-2025

Amsterdam
July-14-2025

Dubai
July-14-2025

Barcelona
July-21-2025

Istanbul
July-21-2025

Kuala Lumpur
July-28-2025

Singapore
July-28-2025

Paris
Aug-04-2025

Amsterdam
Aug-11-2025

Barcelona
Aug-11-2025

Dubai
Aug-18-2025

Istanbul
Aug-18-2025

Kuala Lumpur
Aug-25-2025

Paris
Aug-25-2025

Singapore
Sep-08-2025

Amsterdam
Sep-15-2025

Dubai
Sep-15-2025

Barcelona
Sep-15-2025

Kuala Lumpur
Sep-15-2025

Istanbul
Sep-22-2025

Singapore
Sep-29-2025

Amsterdam
Sep-29-2025

Paris
Oct-06-2025

Amsterdam
Oct-13-2025

Barcelona
Oct-13-2025

Dubai
Oct-20-2025

Kuala Lumpur
Oct-20-2025

Istanbul
Oct-27-2025

Paris
Oct-27-2025

Singapore
Nov-03-2025

Amsterdam
Nov-10-2025

Dubai
Nov-10-2025

Barcelona
Nov-17-2025

Istanbul
Nov-17-2025

Kuala Lumpur
Nov-24-2025

Singapore
Nov-24-2025

Paris
Dec-01-2025

Amsterdam
Dec-08-2025

Dubai
Dec-08-2025

Barcelona
Dec-15-2025

Kuala Lumpur
Dec-15-2025

Istanbul
Dec-22-2025

Singapore
Dec-29-2025

Amsterdam
Dec-29-2025

Paris

Course Details

Either internal or external, stakeholders keep the business running. They influence the direction of a company and its results negatively or positively. Like any relationship, companies must frequently interact with their customers to listen to their concerns and understand them better in order to improve their performance. Nonetheless, managing a network of stakeholders needs strategic implementation as well as certain skills for bettering these relationships.

Firstly, you need to recognize what your stakeholders need and expect so that you can manage them properly. Then, determine how best to maintain good communication channels with them without compromising the quality of output. For this purpose, it is important to possess some knowledge and skills which will be covered in an interesting 5-day course.

Over the stakeholder management & relationship building course, we shall study stakeholder engagement basics & effective stakeholder management strategies in depth; hence learning more about tactics for nurturing a positive relationship with your publics. This course will develop your negotiation, influencing, communication abilities, emotional intelligence as well as time management skills.

Upon the completion of stakeholder management & relationship building training course, you will be able to:

Manage stakeholder expectations and build strong relationships with them
Identify, analyze and prioritize stakeholders needs
Manage difficult stakeholders and effectively resolve any arising conflicts
Manage key influencers, develop new contacts and advocates
Enhance influencing, negotiating, and communication skills for building strong relationships with stakeholders
Utilize emotional intelligence to better understand and manage emotions and relationships with stakeholders
Maintain strong relationships with both internal and external stakeholders

Stakeholder management & relationship building training course is ideal for:

Team Leaders & Supervisors
Managers
Procurement Officers
Technical Professionals
Administrative & Support Staff
Business Analysts
Communication Professionals
Public Relations Specialists
HR professionals
Sales & Customer Relations Personnel
Business Development Personnel
Marketing Managers
Anyone interested in stakeholder management, and stakeholder relationship building

Our courses in London are held at the LPC office located at:

LPC Oxford Street Offices: 25 N Row, London W1K 6DJ

London Head Office: 47 - 49 Park Royal Road, London NW10 7LQ

Once you register, we will subsequently send you the course details, including the location, trainer, and other logistical information.

Pay Attention, Please! The course location at our offices is subject to availability. Should our office be unavailable, we will secure an alternative nearby venue and promptly inform you of the change. The exact time and location will be confirmed one week prior to the course commencement.

Course Outline

5 days course

Day 1

Day 2

Day 3

Day 4

Day 5

Fundamentals of Stakeholder Engagement

Defining stakeholder engagement
Discussing the importance of stakeholder management
Exploring skills and competencies required for stakeholder management
Discussing the importance of collaboration and teamwork for stakeholder management
Methods for recognizing and evaluating stakeholder requirements.
Tips for handling challenging and difficult stakeholders
Understanding stakeholder prioritization
Discussing how to manage stakeholder expectations

Relationships Building

Identifying the role of strong stakeholders’ relations for success
Discussing techniques for building and managing key relationships within stakeholder group
Techniques for qualifying and managing key influencers
Defining relationship matrix and discussing how to create it
Approaches for developing new contacts
The importance of developing an advocate at each client site
Case studies about successful relationship building strategies

Influencing Strategy

Overview of influence principles
Techniques for aligning business approach with stakeholder needs and expectation
Strategies for communication with C-level stakeholders
Discussing how to identify and develop opportunities within groups
Techniques for personalizing value messages
Discovering influencing tools and methods
Role play: implementing influencing techniques to persuading others

Emotional Intelligence for Communication & Negotiation

Identifying the importance of emotional intelligence for effective communication with stakeholders
Discussing how to utilize emotional intelligence skills to manage emotions and relationships
Discussing how to integrate emotional intelligence into persuading and influencing strategies
Utilizing collaborative and coordinated skills to achieve commitment and consistency
Discovering how to find a middle point between compromise and concession
Understanding the outcomes of negotiation:

Wine to win
Wine to lose

Understanding how to build a rapport with stakeholders

Teamwork & Time Management for Relationship Building~

The importance of collaboration with internal and external stakeholders
Techniques for effective virtual team management
Time management strategies
Discussing how to set clear objectives and goals for stakeholder relationship building
Exploring the difficulties of overseeing stakeholders and establishing connections
Exploring best practices of stakeholder management and relationship building
Review and recap
Q&A session
Course evaluation

Stakeholder Management & Relationship Building

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