Preparation Course for Certified Quality Auditor Certification Preparation

Course Info

Date: Dec-23-2024

Length: 1 Week

City: London

Fees: 4,400

Type: In Classroom

Available Dates

  • Dec-23-2024

    London

Dates in Other Venues

  • Dec-09-2024

    Kuala Lumpur

  • Dec-09-2024

    Istanbul

  • Dec-16-2024

    Paris

  • Dec-16-2024

    Singapore

  • Dec-23-2024

    Dubai

  • Dec-30-2024

    Barcelona

  • Dec-30-2024

    Amsterdam

Course Details

Course Outline

5 days course

 Auditing Fundamentals

 

 

  • Types of Quality Audits
  • - Method
  • - Auditor-auditee relationship
  • - Purpose
  • - Common elements with other audits
  • Purpose and Scope of Audits
  • - Elements of purpose and scope
  • - Benefits of audits
  • Criteria to Audit Against
  • Roles and Responsibilities
  • Professional Conduct and Consequences of Auditors
  • - Professional conduct and responsibilities
  • - Legal consequences
  • - Audit credibility

Audit Process


Audit Preparation and Planning


  •  Elements of the audit planning process
  •  Auditor selection
  •  Audit-related documentation and considerations Logistics
  •  Auditing tools and working papers
  •  Auditing strategies
  •  Auditing plan


Audit performance


  •  On-site audit management for the auditor
  •  On-site audit management for the auditee
  •  Opening meeting
  •  Audit data collection and analysis
  •  Establishment of objective evidence
  •  Organization of objective evidence
  •  Exit and closing meetings


Audit Reporting


  •  Report development and content
  •  Effective reports
  •  Final audit report steps


Audit Follow-Up and Closure


  •  Elements of the corrective and preventive action (CAPA) process
  •  Review of corrective and preventive action (CAPA) plan
  •  Verification of corrective and preventive action (CAPA)
  •  Follow-up of ineffective corrective and preventive action (CAPA)
  •  Audit closure

Auditor Competencies


  • Auditor Characteristics
  • On-Site Audit Resource Management
  • Conflict Resolution
  • Communication and Presentation Techniques
  • Interviewing Techniques


  1.     Use open-ended or closed question types
  2.     Use active listening, paraphrasing, and empathy
  3.     Recognize and respond to non-verbal cues
  4.     Determine when and how to prompt a response


  • Team Dynamics


  1.     Team-building
  2.     Team facilitation
  3.     Stages of team development

Program Management and Business Applications


Audit Program Management


  •  Senior management support
  •  Staffing and resource management
  •  Auditor training and development
  •  Audit program evaluation
  •  Internal audit program management
  •  External audit program management
  •  Best practices
  •  Organizational risk management
  •  Management review input
  •  Electronic records and computerized system considerations


Business and Financial Impact


  •  Auditing as a management tool
  •  Interrelationship of business processes
  •  Cost of quality (COQ) principles

Quality Tools and Techniques


  • Basic Quality and Problem-solving Tools
  • Process Improvement Techniques


  1.     Six Sigma
  2.     Lean


Basic Statistics


  •     Measures of central tendency
  •     Measures of dispersion
  •     Qualitative and quantitative analysis


Process Variation


  •     Common and special cause
  •     Process performance metrics
  •     Outliers


Sampling Methods


  1.     Acceptance sampling plans
  2.     Types of sampling
  3.     Sampling terms


  • Change Control and Configuration Management
  • Verification and Validation
  • Risk Management Tools

Course Video