Over the past several decades, organizations have realised that success cannot only be measured in dollars and cents. Intangible assets (like a company’s reputation, the knowledge base created by its employees, and training initiatives) can make up a considerable portion of its wealth. It only makes sense, then, that we need a new tool to help us measure this expanded definition of success.
Enter the balanced scorecard! This tool and its related components will help your organization identify, document, plan, and execute a balanced strategic mission. It will also help your organization evaluate and revise its strategic execution.
The entire range of balanced scorecard topics – organization development, strategic planning and management, objective and strategy mapping, performance measures and target setting, initiative prioritization, automation, and cascading – are all covered in this one-week course
- How to design and implement a scorecard within existing frameworks
- How to think strategically without getting bogged down in tactical details
- How to revise poorly-designed scorecard elements
- Balanced scorecard “best practices.”
- Advanced concepts in performance measurement
- How to cascade the enterprise scorecard throughout the organization
- How to drive a performance-informed budget and build employee accountability
- How to overcome obstacles and real-world challenges
- The evaluation of planning documents and processes
This course is designed for
- Executives, managers, planners
- Analysts who are seeking the best practical ideas for improving organizational performance.