Course Details

Employee performance is defined as how an employee fulfills their job duties and executes their required tasks. It refers to the effectiveness, quality, and efficiency of their output. The performance also contributes to our assessment of how valuable an employee is to the organization. Each employee is a serious investment for a company, so the return that each employee provides must be significant.

The success of your company largely depends on how well employees perform their tasks. Yet, you would not be the first company to struggle with defining what that looks like. Knowing how to maximize employee potential may seem just as foggy, even while morale suffers and turnover is at peak levels. Flipping those dynamics may involve several different solutions.

By attending Manage and Improve Employee Performance training course, you learn how to create a culture that encourages high performance as well as best practices for improving employee performance in the modern workplace. the course covers techniques for setting clear expectations, delegating tasks, and managing remote workers. He also explains how to get to the root of poor employee performance and coach both high-performing and low-performing employees.

At the end of the Manage and Improve Employee Performance training course, you be able to :

Explain the meaning of performance management
Describe how to manage performance decline
Evaluate the basics of group dynamics
Differentiate between talent management & succession planning
List the key competencies of Emotional Intelligence (EI)
Formulate a business case for appropriate performance appraisal

Manage and Improve Employee Performance Training course , is ideal for :

All Leaders and Managers

All HR and Learning and Development professionals
Engineers, Project Managers, Technical Leads and Financial Professionals transiting into a people management or leadership role
Those who are new to managing people and are looking for an insight into human behaviour
Anyone recently promoted into a people management or leadership role

Course Outline

5 days course

Day 1

Day 2

Day 3

Day 4

Day 5

Understanding Yourself and Others

The performance cycle
Planning and supporting performance
Exploring human psychology
Your Johari window
How are attitudes formed?
Your personality style explored
Understanding Emotional Intelligence (EI)

Performance Improvement Planning (PIP)

Introduction to performance management of people
Grievance and disciplinaries procedures
HR managers, grievances and disciplinaries
Tribunals and tribunal procedures
Understanding performance decline and the factors affecting performance
Work performance interviewing
Communication skills for the performance interview
Managing good performance – behavioural reinforcement theory

Driving Performance through Talent Management

Talent management – explored
Individual employee incentive and recognition programmes
Employee resourcing: best practices
Introducing basics of manpower planning
Flexibility and introducing the ‘flexible firm’
Differentiating succession management & talent management

Giving Feedback and Making Appraisal Work

The principles of effective performance appraisal
Performance management in a multi-cultural setting
How to deal with common mistakes and minimise failure
How to structure an appraisal meeting - a step-by-step outline
Giving feedback with Emotional Intelligence (EI)

Dealing with ‘Difficult’ People

Providing appropriate career-path planning - supporting development
Dealing with difficult people and stakeholders
Behaviour styles – passive, aggressive, passive-aggressive & assertive
Handling aggression in others
Personal Action Planning

Manage and Improve Employee Performance

Course Info

Course Details

At the end of the Manage and Improve Employee Performance training course, you be able to :

Manage and Improve Employee Performance Training course , is ideal for :

Course Outline

Understanding Yourself and Others

Performance Improvement Planning (PIP)

Driving Performance through Talent Management

Giving Feedback and Making Appraisal Work

Dealing with ‘Difficult’ People

Course Video

Manage and Improve Employee Performance

Course Info

Course Details

At the end of the Manage and Improve Employee Performance training course, you be able to :

Manage and Improve Employee Performance Training course , is ideal for :

Course Outline

Understanding Yourself and Others

Performance Improvement Planning (PIP)

Driving Performance through Talent Management

Giving Feedback and Making Appraisal Work

Dealing with ‘Difficult’ People

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Course Video