procurement of FM services Training

Contract Strategy

• Determining a contract strategy.
• Driving out unnecessary costs.
• Setting expectations.
• Culture and constraints.
• Planning and control.
• Contractual relationship style (partnering, alliance, etc).

Comprehending Service Contracts

• Contract document structure.
• Terms and conditions.
• What type of specification?
• Pitfalls of supplier contracts.
• How to draft service specifications.
• How to structure pricing schedules.

The tender process

• How to control the process.
• Deadlines and responsibilities.
• Getting the best from bidders.
• Structured evaluation methods.
• Understanding the price!
• Running an effective tender board.
• Interviewing and negotiation techniques.
• Completing the deal efficiently and effectively.

Mobilisation

• Resourcing (client, contractor).
• Communication issues.
• Establishing working relationships.
• Interpreting the contract.
• Setting KPIs.
• Meetings and documentation.
• Anticipating and resolving common problems.

Contract management

• How to focus on strategic management.
• Driving innovation.
• Managing performance and costs.
• Measurement made easy.
• Dispute management.
• Reviews, development, extensions and re-tendering.
• Useful tips on managing specific services.