Emotional Intelligence

Self-learning Course Info

Fees: 550

Type: Self-learning

Self-learning Course Details

Self-learning Course Outline

Self-learning Course Content

Understanding Emotional Intelligence


  • What is the Emotional Intelligence Quotient (EQ)
  • Intrapersonal & Interpersonal abilities
  • Emotional Intelligence in the workplace
  • Understanding Personality Differences for Creative Teamwork
  • Removing barriers to teamwork through EQ
  • Developing collaboration for managerial success


Develop your Emotional Skills


  • Understanding EQ capabilities
  • Recognizing one’s emotions and their impact
  • Accurate self-assessment for personal growth
  • Knowing one’s strengths & areas for improvement
  • Self-confidence: a strong sense of one’s value and potential
  • Developing reliability for corporate transformation


Applying your Emotional Skills


  • Becoming aware of your emotional reactions
  • Emotions and decision-making
  • Idea generation and problem-solving
  • Developing your emotional creativity
  • Getting results through people
  • Managing frustration at work


Emotionally Intelligent Manager


  • Building high-performing teams
  • Listening actively and sending persuasive messages
  • Inspiring and leading individuals & teams
  • Instituting and managing change
  • Fostering relationships
  • Creating synergy in teams


Leadership Strategies


  • Evaluating your leadership approach
  • Responsible Leadership for managing performance
  • Value-based leadership for managing people
  • Collaborating with others towards shared goals
  • From delegation to empowerment
  • Developing an action plan