Course Details
Course Outline
5 days course
Methodology of Appraisal and Performance managment
- Introduction to performance appraisal
- Importance of performance appraisal
- Techniques for performance appraisal and assessment
- Importance of ethics in performance appraisal
- Performance management cycle and purpose of the annual performance review
- Organisations’ performance appraisal process
Formulation of a Successful Appraisal Scheme
- Distinguishing between “Formal” and “Informal” systems
- How is appraisal conducted? And Who conducts a performance appraisal?
- Developing a policy statement
- Formulating and implementing a “formal” appraisal scheme
Different Forms of Appraisal
- Understanding the concept of “Management by Objectives” (MBO)
- Concept of Behaviourally anchored rating scale(BARS)
- Concept of Behaviour observation scale (BOS)
- Understanding which form of appraisal is efficient for use
- How to overcome the problems in performance appraisal
KPI in Performance Appraisal and Assessment
- Identifying the key indicators or issues in performance assessment
- Efficient methods in assessing (Employee personal problems)
- Evaluate a performance appraisal system and reviewing
- Performance appraisal and its understanding in multi-cultural environment
- Developing a personal action plan
The Day of the Appraisal Interview
- Training on handling the common problems of failure and mistakes
- Training on preparation and planning for an appraisal interview
- Certain tips on handling appraisal interviews
- How to use emotional intelligence? And understanding the feedback
- Real Training on appraisal interview – with role plays
- Review of the course and “Question and Answer session”
