Essential Leadership Skills for Supervisors & Managers

Leadership in Action – People, Priorities, and Projects

• Dealing with Distractions and Understanding the Value of Your Time
• Prioritization and Organization: Mastering Both and Teaching Others
• Setting and Communicating Vision, Mission, and Goals
• Working Together to Achieve Your Goals: The Secrets of Great Team Working
• Essentials of Project Management for Managers
• Coordination Activities in the Digital Age: Tools and Techniques
• Case Study and Learning Exercise on Creating Purpose and Improving Performance

Improving Your Team’s Performance

• Mindset, Team Dynamics, and Motivation
• Limiting Beliefs and Other Brakes on Performance
• Emotional Intelligence and Influence
• Teamwork and Trust: Management Skills for Managing Teams
• Deep Listening, Reflection, and Learning: Working and Learning as a Team
• Situational Leadership and the One-Minute Manager
• Coaching, Feedback, and Performance

Leading through Better Communication

• Leadership and Management Communication Strategies

1. Communicating Face-to-Face and Remotely

• Gaining Rapport and Building Credibility with Your Team
• Effective Questioning and Listening Skills
• Ways to Be More Convincing and Overcoming Conflict
• Negotiating Agreement and Getting a Win-Win
• Case Study and Learning Exercise on Negotiation and Communication

Managing People and Change

• Theories of Change: Why We Find Change Hard / How to Make It Easy

1. Change Management and Agility

• Coaching for Performance: Giving and Receiving Feedback
• Difficult Conversations and Conflict
• Working Relationships (Managing Up and Down)
• Personal Development and Growth Plan
• Leadership and Management Skills: Summary

1. Strategic Planning and Execution
2. Creativity and Innovation

• Personal Development Plans