Course Details
Course Outline
5 days course
COO Roles and Responsibilities
- COO Role and Responsibilities – open to interpretation; kinds of COO, definition is key to success
- C Suite Interactions
- Capability framework
- Leadership and influence
Organisation and Governance
- Corporate Governance – International and UK Corporate Governance Codes
- Laws vs Governance
- Directors and Boards of Directors – Effective Boards
- Directors’ duties and responsibilities
- Working with non executive directors
- Diversity in the Boardroom
- Legal Entity Management
- Enterprise Risk Management
- Regional Hub and Spoke Models
- Parent Subsidiary relationship
- Joint Ventures – challenges and management
- Family Firms
- Private Equity backed firms
Board Dynamics
- Why Boards malfunction
- Why executives fail
- The Board evaluation and review
- Role of the COO in working with peers
- High performing Boards
COO Role in Strategy and Implementation
Formulating Strategy
- The strategy Process
- What makes a good strategist
- Involvement
- Framework for process
- Delivering value
- Case Study: Strategy Process, good strategy vs bad strategy
- External analysis. Pestle,5 Forces
- Probability/ Impact
- Competitive landscape
- Stakeholder Power/Interest
- Key Success Factors and capabilities, VRIN
- Developing strategic options
- Ansoff Grid
- Numerous other models
- Innovation, Blue Ocean
Joint ventures and alliances
- Acquisitions and mergers
- Acquisition strategy
- Why so many fail
- Acquisition cases
- Working on an acquisition
- Implementation obstacles
- Integrating businesses
- Culture alignment
- Drawing a blueprint for implementation
- Strategy Implementation
- Obstacles
- Aligning Key Success Factors to KPI’s
- Balanced Scorecard
- Board Dashboard
- Review process
- Having the right strategic conversations
COO Role in Regulation and Reporting
- Rationale, types, limitations of regulation
- Principle Regulators
- Key Issues and Regulatory Change
- Regulatory Reporting
- Compliance Processes
- Environmental reporting
- Ethics and social responsibility
- Partnering with the Regulator
COO Role in Strategic Risk Evaluation
- Types of Risk
- The risk culture
- Fraud, Bribery and Corruption – Bribery Act 2010, FCPA
- Operational Risk Three Lines of Defence
- KRIs and KPIs
- Control Frameworks
- Relations with Internal and External Audit
- Managing a crisis
Tracking progress, measuring success and reviewing performancе
Maximising Shared Services Delivery
- Compliance
- Finance
- Management Accounts and Statutory Financial Reports
- Budgeting
- Treasury
- Role in Expense Management
- Human Capital
- Learning Organisation
- Performance Management
- Role of technology
- Key takeaways and lessons learnt
