Best Practices in Multi Shift Operations

Course Info

Length: 1 Week

City: Singapore

Type: In Classroom

Available Dates

  • Jan-13-2025

    Singapore

  • Apr-14-2025

    Singapore

  • July-14-2025

    Singapore

  • Oct-13-2025

    Singapore

Dates in Other Venues

  • Dec-30-2024

    Amsterdam

  • Dec-30-2024

    Kuala Lumpur

  • Jan-13-2025

    Istanbul

  • Jan-13-2025

    Paris

  • Jan-13-2025

    Barcelona

  • Jan-13-2025

    Amsterdam

  • Jan-13-2025

    London

  • Jan-13-2025

    Kuala Lumpur

  • Feb-10-2025

    Dubai

  • Mar-17-2025

    London

  • Apr-14-2025

    Barcelona

  • Apr-14-2025

    Amsterdam

  • Apr-14-2025

    Paris

  • Apr-14-2025

    Istanbul

  • Apr-14-2025

    Kuala Lumpur

  • Apr-14-2025

    Dubai

  • May-12-2025

    London

  • June-16-2025

    Dubai

  • July-14-2025

    London

  • July-14-2025

    Istanbul

  • July-14-2025

    Barcelona

  • July-14-2025

    Kuala Lumpur

  • July-14-2025

    Amsterdam

  • July-14-2025

    Paris

  • Aug-11-2025

    Dubai

  • Sep-15-2025

    London

  • Oct-13-2025

    Kuala Lumpur

  • Oct-13-2025

    Barcelona

  • Oct-13-2025

    Dubai

  • Oct-13-2025

    Istanbul

  • Oct-13-2025

    Paris

  • Oct-13-2025

    Amsterdam

  • Nov-10-2025

    London

  • Dec-15-2025

    Dubai

Course Details

Course Outline

5 days course

 

The methodology of Multi-Shift Operations and Recognising the Problems
 
  • Measuring the work operation and self-assessment
  • How to communicate efficiently?
  • Consistency in approach
  • Handing over of shift and change of shifts
  • Recognising the world benchmark in multi-shift operations and trying to adapt

 

 Efficient Handing Over and Shift Change and Continuity of Operations

 

  • How to effectively communicate and manage all shifts?
  • Communications with shift leader
  • Teamwork and effective operation procedures
  • Training on shift teams

 

Effective Shift Supervisors and 24 Hour Operations
 
  • Understanding the role of the supervisor
  • Training of the shift supervisor
  • Concept of “Continuous Improvement”
  • Concept of “Kaizen” and implementation TPS methodology and 5S methodology
  • Understanding the methodology of “GEMBA” – a Japanese term meaning “the actual place”

 

Understanding the Advantages and Disadvantages of Multi-Shift Operations

 

  • Effect of fatigue and injuries in multi-shift operations
  • Scheduling of alternate shifts
  • Analysing delegate shift schedules
  • Understanding the body clock and circadian rhythms and its importance in shift management

 

Understanding and Dealing with the Issues of People in Multi-Shift Management

 

  • How to deal with poor performance?
  • Motivation and counselling
  • Importance of discipline in shift operations
  • Consistent approach
  • How to manage and analyse performance and provide efficient reviews
  • Case studies on Action plan and multi-shift operations in biggest companies
  • Review of the course and “Question and Answer session”

Course Video