Mastering Business Analysis: Path to Certified Business Analysis Professional (CBAP)

Course Info

Length: 1 Week

City: Singapore

Type: In Classroom

Available Dates

  • Feb-17-2025

    Singapore

  • May-19-2025

    Singapore

  • Aug-18-2025

    Singapore

  • Nov-17-2025

    Singapore

Dates in Other Venues

  • Dec-30-2024

    Paris

  • Dec-30-2024

    Dubai

  • Jan-20-2025

    Dubai

  • Feb-17-2025

    Istanbul

  • Feb-17-2025

    Paris

  • Feb-17-2025

    Barcelona

  • Feb-17-2025

    Kuala Lumpur

  • Feb-17-2025

    Amsterdam

  • Feb-17-2025

    London

  • Mar-24-2025

    Dubai

  • Apr-21-2025

    London

  • May-19-2025

    Amsterdam

  • May-19-2025

    Paris

  • May-19-2025

    Istanbul

  • May-19-2025

    Kuala Lumpur

  • May-19-2025

    Barcelona

  • May-19-2025

    Dubai

  • June-23-2025

    London

  • July-21-2025

    Dubai

  • Aug-18-2025

    London

  • Aug-18-2025

    Paris

  • Aug-18-2025

    Barcelona

  • Aug-18-2025

    Istanbul

  • Aug-18-2025

    Amsterdam

  • Aug-18-2025

    Kuala Lumpur

  • Sep-22-2025

    Dubai

  • Oct-20-2025

    London

  • Nov-17-2025

    Barcelona

  • Nov-17-2025

    Paris

  • Nov-17-2025

    Istanbul

  • Nov-17-2025

    Dubai

  • Nov-17-2025

    Kuala Lumpur

  • Nov-17-2025

    Amsterdam

  • Dec-22-2025

    London

Course Details

Course Outline

5 days course

Introduction to Business Analysis and CBAP


  • Understanding the role of the business analyst.
  • Overview of IIBA and CBAP certification.
  • Key concepts and business analysis core concepts model (BACCM).
  • Business analysis knowledge areas.
  • Selecting the right stakeholders and partners.

Elicitation and Collaboration


  • Elicitation techniques and tools.
  • Designing powerful collaboration networks.
  • Stakeholder analysis and communication.
  • Managing conflicts and issues.
  • Facilitating effective meetings and workshops.

Requirements Analysis and Design Definition


  • Structuring effective business ecosystems.
  • Techniques for requirements analysis.
  • Defining and modelling requirements.
  • Verification and validation of requirements.
  • Solution evaluation and assessment.

Strategy Analysis and Performance Management


  • Understanding business environment and SWOT analysis.
  • Building management processes.
  • Defining business objectives and key performance indicators (KPIs).
  • Developing strategic initiatives.
  • Managing change and organisational readiness.

Negotiation Techniques and Implementing Business Analysis Tools


  • Negotiation techniques and strategies in business analysis.
  • Implementing business analysis tools and techniques.
  • Critical thinking and problem-solving in business analysis.
  • The role of ethics in business analysis.
  • Wrapping up: Action plan for applying learned tools and techniques in your work environment.

Course Video