Quality Assurance Essentials

Course Info

Date: Jan-24-2023

Length: 1 Week

City: Madrid

Fees: 4,300

Type: In Classroom

Available Dates

  • June-20-2022

    Madrid

  • July-11-2022

    Madrid

  • Aug-08-2022

    Madrid

  • Sep-19-2022

    Madrid

  • Oct-10-2022

    Madrid

  • Oct-31-2022

    Madrid

  • Nov-14-2022

    Madrid

  • Nov-28-2022

    Madrid

  • Dec-05-2022

    Madrid

  • Dec-26-2022

    Madrid

  • Dec-27-2022

    Madrid

  • Jan-24-2023

    Madrid

  • Feb-28-2023

    Madrid

  • Mar-28-2023

    Madrid

  • Apr-25-2023

    Madrid

  • May-02-2023

    Madrid

Dates in Other Venues

  • May-30-2022

    Paris

  • May-30-2022

    London

  • May-30-2022

    Dubai

  • May-30-2022

    Zurich

  • May-30-2022

    Amsterdam

  • May-30-2022

    Bangkok

  • May-30-2022

    Barcelona

  • June-06-2022

    Kuala Lumpur

  • June-06-2022

    London

  • June-06-2022

    Dubai

  • June-13-2022

    Zurich

  • June-13-2022

    Amsterdam

  • June-20-2022

    Paris

  • June-20-2022

    Bangkok

  • June-20-2022

    Barcelona

  • June-27-2022

    Istanbul

  • June-27-2022

    London

  • June-27-2022

    Dubai

  • July-04-2022

    London

  • July-04-2022

    Zurich

  • July-04-2022

    Amsterdam

  • July-04-2022

    Bangkok

  • July-11-2022

    Istanbul

  • July-11-2022

    Paris

  • July-11-2022

    Dubai

  • July-11-2022

    Barcelona

  • July-18-2022

    Kuala Lumpur

  • July-25-2022

    London

  • July-25-2022

    Dubai

  • Aug-08-2022

    London

  • Aug-08-2022

    Dubai

  • Aug-15-2022

    Bangkok

  • Aug-22-2022

    Istanbul

  • Aug-29-2022

    Kuala Lumpur

  • Aug-29-2022

    London

  • Aug-29-2022

    Dubai

  • Aug-29-2022

    Zurich

  • Aug-29-2022

    Amsterdam

  • Sep-05-2022

    Istanbul

  • Sep-05-2022

    London

  • Sep-12-2022

    Kuala Lumpur

  • Sep-12-2022

    Dubai

  • Sep-12-2022

    Amsterdam

  • Sep-19-2022

    Zurich

  • Sep-26-2022

    Paris

  • Sep-26-2022

    London

  • Sep-26-2022

    Dubai

  • Sep-26-2022

    Bangkok

  • Sep-26-2022

    Barcelona

  • Oct-03-2022

    Kuala Lumpur

  • Oct-03-2022

    Dubai

  • Oct-10-2022

    London

  • Oct-10-2022

    Zurich

  • Oct-10-2022

    Amsterdam

  • Oct-17-2022

    Istanbul

  • Oct-17-2022

    Paris

  • Oct-17-2022

    Bangkok

  • Oct-17-2022

    Barcelona

  • Oct-24-2022

    Kuala Lumpur

  • Oct-24-2022

    Amsterdam

  • Oct-31-2022

    Istanbul

  • Oct-31-2022

    Paris

  • Oct-31-2022

    London

  • Oct-31-2022

    Dubai

  • Oct-31-2022

    Zurich

  • Oct-31-2022

    Bangkok

  • Oct-31-2022

    Barcelona

  • Nov-07-2022

    Istanbul

  • Nov-07-2022

    Paris

  • Nov-07-2022

    Amsterdam

  • Nov-07-2022

    Bangkok

  • Nov-07-2022

    Barcelona

  • Nov-14-2022

    Kuala Lumpur

  • Nov-14-2022

    London

  • Nov-14-2022

    Dubai

  • Nov-14-2022

    Zurich

  • Nov-28-2022

    Kuala Lumpur

  • Nov-28-2022

    Istanbul

  • Nov-28-2022

    Paris

  • Nov-28-2022

    London

  • Nov-28-2022

    Dubai

  • Nov-28-2022

    Zurich

  • Nov-28-2022

    Amsterdam

  • Nov-28-2022

    Bangkok

  • Nov-28-2022

    Barcelona

  • Dec-05-2022

    Kuala Lumpur

  • Dec-05-2022

    London

  • Dec-05-2022

    Dubai

  • Dec-05-2022

    Zurich

  • Dec-12-2022

    Istanbul

  • Dec-12-2022

    Paris

  • Dec-12-2022

    Amsterdam

  • Dec-12-2022

    Bangkok

  • Dec-12-2022

    Barcelona

  • Dec-19-2022

    Kuala Lumpur

  • Dec-19-2022

    Zurich

  • Dec-20-2022

    Paris

  • Dec-20-2022

    Kuala Lumpur

  • Dec-20-2022

    Dubai

  • Dec-20-2022

    Zurich

  • Dec-20-2022

    Amsterdam

  • Dec-20-2022

    Bangkok

  • Dec-20-2022

    Barcelona

  • Dec-26-2022

    Istanbul

  • Dec-26-2022

    Paris

  • Dec-26-2022

    London

  • Dec-26-2022

    Dubai

  • Dec-26-2022

    Amsterdam

  • Dec-26-2022

    Bangkok

  • Dec-26-2022

    Barcelona

  • Dec-27-2022

    Istanbul

  • Dec-27-2022

    Paris

  • Dec-27-2022

    London

  • Dec-27-2022

    Amsterdam

  • Dec-27-2022

    Bangkok

  • Dec-27-2022

    Barcelona

  • Jan-03-2023

    Kuala Lumpur

  • Jan-10-2023

    Istanbul

  • Jan-10-2023

    London

  • Jan-10-2023

    Dubai

  • Jan-17-2023

    Paris

  • Jan-17-2023

    Zurich

  • Jan-17-2023

    Amsterdam

  • Jan-17-2023

    Bangkok

  • Jan-17-2023

    Barcelona

  • Jan-31-2023

    London

  • Jan-31-2023

    Dubai

  • Feb-07-2023

    Kuala Lumpur

  • Feb-07-2023

    London

  • Feb-14-2023

    Istanbul

  • Feb-14-2023

    Dubai

  • Feb-21-2023

    Paris

  • Feb-21-2023

    Zurich

  • Feb-21-2023

    Amsterdam

  • Feb-21-2023

    Bangkok

  • Feb-21-2023

    Barcelona

  • Feb-28-2023

    London

  • Feb-28-2023

    Dubai

  • Mar-07-2023

    Kuala Lumpur

  • Mar-07-2023

    London

  • Mar-14-2023

    Istanbul

  • Mar-14-2023

    Dubai

  • Mar-21-2023

    Paris

  • Mar-21-2023

    Zurich

  • Mar-21-2023

    Amsterdam

  • Mar-21-2023

    Bangkok

  • Mar-21-2023

    Barcelona

  • Mar-28-2023

    London

  • Mar-28-2023

    Dubai

  • Apr-04-2023

    Kuala Lumpur

  • Apr-04-2023

    London

  • Apr-04-2023

    Dubai

  • Apr-11-2023

    Istanbul

  • Apr-18-2023

    Paris

  • Apr-18-2023

    Dubai

  • Apr-18-2023

    Zurich

  • Apr-18-2023

    Bangkok

  • Apr-18-2023

    Amsterdam

  • Apr-18-2023

    Barcelona

  • Apr-25-2023

    London

  • May-02-2023

    Istanbul

  • May-09-2023

    Kuala Lumpur

  • May-09-2023

    London

  • May-09-2023

    Dubai

Course Details

Course Outline

5 days course

 

International Standardization and the Global and Organizational Benefits

 

  • Brief History of International Standardisation
  • Economic Benefits of Standardisation
  • Organizational Benefits of Standardization
  • Standards as a Mechanism for Controlling Organizational Risks
  • A Teamwork Approach to Quality
  • Teambuilding Exercise

 

Introduction to Quality Assurance and Control

 

  • An Introduction to Quality Assurance and Control
  • A History of Quality Assurance
  • Introduction to Models of Quality Assurance and Control
  • Concepts of Total Quality Management
  • Deming’s Fourteen Points and other Approaches
  • The Process Approach and ISO9001

 

Process Approach to Managing Quality Assurance

 

  • The ISO High Level Structure – Annex SL
  • ISO9001 as a Framework for Managing Quality Assurance
  • The Process Approach and the Organization as a Set of Inter-related Processes
  • Risk and Opportunity in a Quality Management System

 

Principles of Quality Assurance and Control

 

  • Core Principles in Achieving Total Quality Management
  • Prevention, Not Correction
  • Customer Focused Quality
  • Establishing Vision, Mission and Policy
  • Opportunities for Organizational Continuous Improvement
  • Building Quality through Teamwork

 

Techniques for Quality Assurance and Control

 

  • Process Improvement
  • Benchmarking
  • Baldrige National Quality Programme (BNQP): Criteria for Performance Excellence
  • EFQM, Dubai Quality Award and HH Sheikh Khalifa Excellence Award
  • Route Cause Analysis
  • Objectives and KPI’s

Course Video