Key Performance Indicators (KPIs) and Optimisation

Course Info

Date: Jan-23-2023

Length: 1 Week

City: Dubai

Fees: 3,990

Type: In Classroom

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Available Dates

  • Mar-06-2023

    Dubai

  • Apr-03-2023

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  • May-08-2023

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  • June-05-2023

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  • Aug-07-2023

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  • Sep-04-2023

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  • Oct-09-2023

    Dubai

  • Nov-06-2023

    Dubai

  • Dec-04-2023

    Dubai

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  • Feb-13-2023

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  • Mar-06-2023

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  • Sep-04-2023

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  • Sep-11-2023

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  • Sep-18-2023

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  • Oct-23-2023

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  • Dec-04-2023

    Zurich

  • Dec-11-2023

    Kuala Lumpur

  • Dec-11-2023

    Istanbul

  • Dec-18-2023

    London

  • Dec-18-2023

    Madrid

  • Jan-22-2024

    Paris

  • Mar-18-2024

    Paris

Course Details

Course Outline

5 days course

 

Understanding the current situation and the need for change
 
  • The importance of performance measurement.
  • Current strategies of measurement and common weakness.
  • Linking Strategy to Action.
  • Determining Critical effective Factors.
  • Excel: Scorecard and Dashboard chart sorts and variations.
  • Exploration of particular performance metrics – financial perspective.

 

Driving the Mission statement/goals into the organisation through Success Factors
 
  • The perspectives of the organisation.
  • Aspects of Key Performance Indicators.
  • Bases for effective management: The top Practice Model.
  • Performance indicators, KPIs, outcomes indicators, KRIs.
  • Excel: Textual dashboards and in-cell charts.
  • Exploration of particular performance metrics – process perspective.

 

Planning to implement performance measurement
 
  • How to improve and measure Performance Metrics.
  • The 6-phase model for accomplishing an effective Performance Measurement System:
  • Implementation Phase 1: obtaining management commitment and choosing a successful team.
  • Implementation Phase 2: arranging for success.
  • Excel: dealing with dynamic data.
  • Exploration of particular performance metrics – client perspective.

 

Developing and Implementing Success Factors and Performance Measurements
 
  • Specifying and running human factors in performance measurement.
  • Implementation Phase 3: describing the efficient factors and measurements.
  • Implementation Phase 4: achieving the system company-wide.
  • Implementation Phase 5: completing the metrics and furnishing a reporting structure.
  • Excel: designing together Dashboards and Scorecards.
  • Exploration of particular performance metrics – comprehending and evaluation perspective.

 

Post Implementation: Maintenance and Embedding the Performance Measurement System
 
  • Implementation Phase 6: The ultimate success of an embedded system and Maintenance
  • Implementation studies.
  • Presentations, personal plans and commitment to conduct.
  • Excel: progressed advantages and skills for Dashboards and Scorecards.
  • Review and conclude.

Course Video