Available Dates
Sep-30-2024
London
Oct-07-2024
London
Nov-04-2024
London
Dec-02-2024
London
Dec-30-2024
London
Jan-27-2025
London
Feb-24-2025
London
Mar-24-2025
London
Apr-28-2025
London
May-26-2025
London
June-30-2025
London
July-28-2025
London
Aug-25-2025
London
Sep-29-2025
London
Oct-27-2025
London
Nov-24-2025
London
Dec-29-2025
London
Dates in Other Venues
Sep-09-2024
Istanbul
Sep-09-2024
Kuala Lumpur
Sep-16-2024
Singapore
Sep-16-2024
Paris
Sep-23-2024
Barcelona
Sep-23-2024
Amsterdam
Sep-30-2024
Dubai
Oct-07-2024
Amsterdam
Oct-14-2024
Kuala Lumpur
Oct-14-2024
Istanbul
Oct-21-2024
Singapore
Oct-21-2024
Paris
Oct-28-2024
Dubai
Oct-28-2024
Barcelona
Nov-04-2024
Amsterdam
Nov-11-2024
Istanbul
Nov-11-2024
Kuala Lumpur
Nov-18-2024
Paris
Nov-18-2024
Singapore
Nov-25-2024
Barcelona
Nov-25-2024
Dubai
Dec-02-2024
Amsterdam
Dec-09-2024
Istanbul
Dec-09-2024
Kuala Lumpur
Dec-16-2024
Singapore
Dec-16-2024
Paris
Dec-23-2024
Barcelona
Dec-23-2024
Amsterdam
Dec-30-2024
Dubai
Jan-06-2025
Barcelona
Jan-06-2025
Dubai
Jan-13-2025
Kuala Lumpur
Jan-13-2025
Istanbul
Jan-20-2025
Singapore
Jan-20-2025
Paris
Jan-27-2025
Amsterdam
Feb-03-2025
Barcelona
Feb-03-2025
Dubai
Feb-10-2025
Kuala Lumpur
Feb-10-2025
Istanbul
Feb-17-2025
Paris
Feb-17-2025
Singapore
Feb-24-2025
Amsterdam
Mar-03-2025
Barcelona
Mar-03-2025
Dubai
Mar-10-2025
Istanbul
Mar-10-2025
Kuala Lumpur
Mar-17-2025
Paris
Mar-17-2025
Singapore
Mar-24-2025
Amsterdam
Apr-07-2025
Dubai
Apr-07-2025
Barcelona
Apr-14-2025
Istanbul
Apr-14-2025
Kuala Lumpur
Apr-21-2025
Singapore
Apr-21-2025
Paris
Apr-28-2025
Amsterdam
May-05-2025
Barcelona
May-05-2025
Dubai
May-12-2025
Kuala Lumpur
May-12-2025
Istanbul
May-19-2025
Paris
May-19-2025
Singapore
May-26-2025
Amsterdam
June-02-2025
Barcelona
June-02-2025
Dubai
June-09-2025
Kuala Lumpur
June-09-2025
Istanbul
June-16-2025
Singapore
June-16-2025
Paris
June-23-2025
Amsterdam
June-30-2025
Barcelona
June-30-2025
Dubai
July-07-2025
Barcelona
July-07-2025
Dubai
July-14-2025
Istanbul
July-14-2025
Kuala Lumpur
July-21-2025
Paris
July-21-2025
Singapore
July-28-2025
Amsterdam
Aug-04-2025
Barcelona
Aug-04-2025
Dubai
Aug-11-2025
Istanbul
Aug-11-2025
Kuala Lumpur
Aug-18-2025
Paris
Aug-18-2025
Singapore
Aug-25-2025
Amsterdam
Sep-01-2025
Barcelona
Sep-01-2025
Dubai
Sep-08-2025
Kuala Lumpur
Sep-08-2025
Istanbul
Sep-15-2025
Paris
Sep-15-2025
Singapore
Sep-22-2025
Amsterdam
Sep-29-2025
Barcelona
Sep-29-2025
Dubai
Oct-06-2025
Dubai
Oct-06-2025
Barcelona
Oct-13-2025
Istanbul
Oct-13-2025
Kuala Lumpur
Oct-20-2025
Paris
Oct-20-2025
Singapore
Oct-27-2025
Amsterdam
Nov-03-2025
Barcelona
Nov-03-2025
Dubai
Nov-10-2025
Istanbul
Nov-10-2025
Kuala Lumpur
Nov-17-2025
Singapore
Nov-17-2025
Paris
Nov-24-2025
Amsterdam
Dec-01-2025
Barcelona
Dec-01-2025
Dubai
Dec-08-2025
Istanbul
Dec-08-2025
Kuala Lumpur
Dec-15-2025
Paris
Dec-15-2025
Singapore
Dec-22-2025
Amsterdam
Dec-29-2025
Barcelona
Dec-29-2025
Dubai
5 days course
Personal attributes and skills, work relationships, adapting to change.
The office environment: layout, design, environmental factors, health and safety concerns
Furniture and furnishings, equipment and machinery, their functions.
The world of commerce; public, private, types of enterprises.
Communications including memos, emails, forms, reports and other business documents.
Filing systems, data and information.
The uses and control of office machines
Computer systems: data, databases, hardware, software, data security.
Outgoing mail, despatching mail, options, postage, posting options and machinery.
Reception work, visitors, appointments, deliveries.
Arranging meetings, representing the organisation.
Meetings: arrangements, notices, agendas, taking minutes, preparing minutes.
Conferences, managing events, logistics, travel.
Effective communication: oral, visual, written, electronic.
Principles of bookkeeping, the ledger, sales documents, petty cash, banking.
Invoices and receipts, checking and passing bills for payment, issuing cheques, records.
Advertising for and recruiting office personnel: job analysis, job descriptions.
Interviewing, selection tests, induction, training, supervising, controlling, counselling.
The functions and principles of management; technical and managerial aspects.
Setting good examples, attitudes. Preparing for promotion.