Process Management Mapping and Improvement

Course Info

Date: Jan-24-2023

Length: 1 Week

City: Madrid

Fees: 4,300

Type: In Classroom

Available Dates

  • June-06-2022

    Madrid

  • July-11-2022

    Madrid

  • Aug-29-2022

    Madrid

  • Sep-19-2022

    Madrid

  • Oct-10-2022

    Madrid

  • Oct-31-2022

    Madrid

  • Nov-14-2022

    Madrid

  • Nov-28-2022

    Madrid

  • Dec-05-2022

    Madrid

  • Dec-19-2022

    Madrid

  • Dec-27-2022

    Madrid

  • Jan-24-2023

    Madrid

  • Feb-28-2023

    Madrid

  • Mar-28-2023

    Madrid

  • Apr-25-2023

    Madrid

  • May-16-2023

    Madrid

Dates in Other Venues

  • May-23-2022

    Amsterdam

  • May-23-2022

    Bangkok

  • May-30-2022

    Kuala Lumpur

  • May-30-2022

    Istanbul

  • May-30-2022

    London

  • June-06-2022

    London

  • June-06-2022

    Dubai

  • June-06-2022

    Amsterdam

  • June-13-2022

    Kuala Lumpur

  • June-13-2022

    Istanbul

  • June-13-2022

    Bangkok

  • June-27-2022

    Paris

  • June-27-2022

    London

  • June-27-2022

    Dubai

  • June-27-2022

    Zurich

  • June-27-2022

    Barcelona

  • July-04-2022

    Kuala Lumpur

  • July-04-2022

    Istanbul

  • July-04-2022

    Paris

  • July-04-2022

    London

  • July-04-2022

    Zurich

  • July-04-2022

    Bangkok

  • July-04-2022

    Barcelona

  • July-11-2022

    Dubai

  • July-18-2022

    Amsterdam

  • July-25-2022

    London

  • July-25-2022

    Dubai

  • Aug-08-2022

    London

  • Aug-08-2022

    Dubai

  • Aug-15-2022

    Paris

  • Aug-15-2022

    Amsterdam

  • Aug-15-2022

    Barcelona

  • Aug-22-2022

    Zurich

  • Aug-22-2022

    Bangkok

  • Aug-29-2022

    Kuala Lumpur

  • Aug-29-2022

    Istanbul

  • Aug-29-2022

    London

  • Aug-29-2022

    Dubai

  • Sep-05-2022

    Paris

  • Sep-05-2022

    London

  • Sep-05-2022

    Dubai

  • Sep-05-2022

    Barcelona

  • Sep-12-2022

    Kuala Lumpur

  • Sep-12-2022

    Istanbul

  • Sep-12-2022

    Zurich

  • Sep-12-2022

    Amsterdam

  • Sep-26-2022

    London

  • Sep-26-2022

    Dubai

  • Sep-26-2022

    Bangkok

  • Oct-03-2022

    Kuala Lumpur

  • Oct-03-2022

    Paris

  • Oct-03-2022

    Zurich

  • Oct-03-2022

    Barcelona

  • Oct-10-2022

    Istanbul

  • Oct-10-2022

    Amsterdam

  • Oct-17-2022

    London

  • Oct-17-2022

    Dubai

  • Oct-17-2022

    Bangkok

  • Oct-24-2022

    Kuala Lumpur

  • Oct-24-2022

    Paris

  • Oct-24-2022

    Zurich

  • Oct-24-2022

    Barcelona

  • Oct-31-2022

    Istanbul

  • Oct-31-2022

    London

  • Oct-31-2022

    Dubai

  • Oct-31-2022

    Amsterdam

  • Oct-31-2022

    Bangkok

  • Nov-07-2022

    Kuala Lumpur

  • Nov-07-2022

    Istanbul

  • Nov-07-2022

    Paris

  • Nov-07-2022

    Dubai

  • Nov-07-2022

    Zurich

  • Nov-07-2022

    Barcelona

  • Nov-14-2022

    London

  • Nov-14-2022

    Amsterdam

  • Nov-14-2022

    Bangkok

  • Nov-21-2022

    Istanbul

  • Nov-21-2022

    Paris

  • Nov-21-2022

    Zurich

  • Nov-21-2022

    Barcelona

  • Nov-28-2022

    Kuala Lumpur

  • Nov-28-2022

    London

  • Nov-28-2022

    Dubai

  • Nov-28-2022

    Amsterdam

  • Nov-28-2022

    Bangkok

  • Dec-05-2022

    London

  • Dec-05-2022

    Dubai

  • Dec-05-2022

    Amsterdam

  • Dec-05-2022

    Bangkok

  • Dec-12-2022

    Kuala Lumpur

  • Dec-12-2022

    Istanbul

  • Dec-12-2022

    Paris

  • Dec-12-2022

    Zurich

  • Dec-12-2022

    Barcelona

  • Dec-19-2022

    London

  • Dec-19-2022

    Amsterdam

  • Dec-19-2022

    Bangkok

  • Dec-20-2022

    Paris

  • Dec-20-2022

    Istanbul

  • Dec-20-2022

    Zurich

  • Dec-20-2022

    Amsterdam

  • Dec-20-2022

    Bangkok

  • Dec-20-2022

    Barcelona

  • Dec-26-2022

    Kuala Lumpur

  • Dec-26-2022

    Istanbul

  • Dec-26-2022

    Paris

  • Dec-26-2022

    Dubai

  • Dec-26-2022

    Zurich

  • Dec-26-2022

    Barcelona

  • Dec-27-2022

    Kuala Lumpur

  • Dec-27-2022

    Paris

  • Dec-27-2022

    London

  • Dec-27-2022

    Dubai

  • Dec-27-2022

    Zurich

  • Dec-27-2022

    Amsterdam

  • Dec-27-2022

    Barcelona

  • Jan-03-2023

    Kuala Lumpur

  • Jan-10-2023

    Istanbul

  • Jan-10-2023

    London

  • Jan-17-2023

    Paris

  • Jan-17-2023

    Dubai

  • Jan-17-2023

    Zurich

  • Jan-17-2023

    Amsterdam

  • Jan-17-2023

    Bangkok

  • Jan-17-2023

    Barcelona

  • Jan-31-2023

    London

  • Jan-31-2023

    Dubai

  • Feb-07-2023

    Kuala Lumpur

  • Feb-07-2023

    London

  • Feb-14-2023

    Istanbul

  • Feb-14-2023

    Dubai

  • Feb-21-2023

    Paris

  • Feb-21-2023

    Zurich

  • Feb-21-2023

    Amsterdam

  • Feb-21-2023

    Bangkok

  • Feb-21-2023

    Barcelona

  • Feb-28-2023

    London

  • Feb-28-2023

    Dubai

  • Mar-07-2023

    Kuala Lumpur

  • Mar-07-2023

    London

  • Mar-07-2023

    Dubai

  • Mar-14-2023

    Istanbul

  • Mar-21-2023

    Paris

  • Mar-21-2023

    London

  • Mar-21-2023

    Zurich

  • Mar-21-2023

    Amsterdam

  • Mar-21-2023

    Bangkok

  • Mar-21-2023

    Barcelona

  • Mar-28-2023

    Dubai

  • Apr-04-2023

    Kuala Lumpur

  • Apr-04-2023

    London

  • Apr-11-2023

    Istanbul

  • Apr-11-2023

    Dubai

  • Apr-18-2023

    Paris

  • Apr-18-2023

    Zurich

  • Apr-18-2023

    Bangkok

  • Apr-18-2023

    Amsterdam

  • Apr-18-2023

    Barcelona

  • Apr-25-2023

    London

  • Apr-25-2023

    Dubai

  • May-02-2023

    Dubai

  • May-09-2023

    Paris

  • May-09-2023

    London

  • May-09-2023

    Zurich

  • May-09-2023

    Barcelona

  • May-16-2023

    Dubai

Course Details

Course Outline

5 days course

 

Process Definitions and Elements
 
  • Process Definition.
  • Process Approach to Improvement.
  • Advantages of Process Mapping.
  • Elements of a Process.
  • Benefits of Process Maps.
  • Attributes of a Process Map:
    • Who Is the Customer?
    • What Is Critical to their Satisfaction?
    • Where Can we Obtain Process Performance Data?
    • How Well Do our Processes Satisfy their Needs?
    • What Is our Business Value Chain?
    • What Is Process Efficiency and Effectiveness?
    • Stakeholders Analysis

 

Comprehending Process Approach as per International Quality Standards
 
  • Comprehending Process Approach
  • Process Characteristics
  • The Plan-Do-Check-Act (PDCA) Approach
  • Opportunities in Terms of Reducing Cycle Time, Defects and
  • Non-Value-Added

 

Process Assessments Approaches

 

  • Key Terms
  • Mapping Process
  • Kinds of Mapping Tools
    • Simple Flow Charting
    • Geo Graphs, Spaghetti/Workflow Diagrams.
    • Swim Lane (Deployment) Flowcharts.
    • Supplier-Input-Process-Output-Customer Charts (SIPOC- Six Sigma Projects).
    • Value-Added/Non-Value-Added Analysis.
    • Value Stream Maps.
    • Cycle Time Map.
  • Process Hierarchy.
  • Process Maps Symbols.
  • IDEFO Process Map.
    • Non-Value-Added Analysis
  • Lean Thinking to Reduce Waste in Processes.
  • The Eight Types of Waste Found in Processes.
  • 5S – A Framework to Organize and Maintain your Workplace.
  • Failure Mode and Effects Analysis (FMEA).

 

Process Analysis and Improvement

 

  • Customer Oriented Processes.
  • Support Oriented Processes.
  • Management Processes.
  • Diagnosis of a Process.
  • Analysing and Improving a Process.
  • Turtle Diagram.
  • Using Process Maps to Identify Root Causes.
  • 12 Cornerstone Tools to Process Streamlining.
  • Problem-Solving Techniques.
  • Process Auditing as a Tool for Continuous Improvement.
  • Process Mapping in Six Sigma Projects.

 

Process Measurement and Benchmarking
 
  • Why Measure?
  • Setting Targets
  • Process KPIs.
  • Benchmarking and the Balanced Scorecard.

Course Video