EFQM: Internal Assessor Training

Course Info

Length:

5 Days

Type:

In Classroom

City:

Dubai
Available DatesVenue
2025-05-12Dubai
2025-07-14Dubai
2025-09-08Dubai
2025-11-10Dubai
Available DatesOther Venue
2025-06-09London
2025-07-14Kuala Lumpur
2025-07-14Amsterdam
2025-07-14Barcelona
2025-07-14Paris
2025-07-14Istanbul
2025-07-14Singapore
2025-08-11London
2025-10-13Singapore
2025-10-13Kuala Lumpur
2025-10-13London
2025-10-13Istanbul
2025-10-13Paris
2025-10-13Barcelona
2025-10-13Amsterdam
2025-12-08London

Course Details

  • Introduction

  • Objective

  • Who should attend

  • Course Location

 

EFQM Assessors come from a diverse range of organisations, from the private and public sectors, from SMEs to global multi-nationals, from industry, services and public sector. They bring a wide range of experience and knowledge to the assessment process.

 

This  course has been designed to prepare individuals to complete an internal assessment of their organisation. This training will help create the internal capability and skills to run a self-assessment program for your organisation. Participants will benefit from a one-to-one coaching and feedback throughout the training.

 

During the course, participants will get to practice using a number of tools, from simple self-assessments to a full Award simulation. After the course, they will be able to decide which tools are best suited to supporting your organisation and how to get started.

 

 

Course Outline

5 days course
  • Day 1
  • Day 2
  • Day 3
  • Day 4
  • Day 5

 

The EFQM Excellence Model

 

  • EFQM Excellence Model elements
  • The fundamental concepts of excellence
  • The EFQM Excellence Model criteria
  • Structure of results criteria
  • Structure of enablers criteria
  • The RADAR concept
  • Assessing using the model: fundamental concepts

 

Key information and strategic themes

 

  • EFQM management document structure
  • Key information – overview
  • Strategic themes
  • Examples on strategic themes
  • Empowering people
  • STIBL’s journey towards excellence 

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