Operations Excellence and Quality within Facilities Management
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Course Details
- Introduction
- Objective
- Who should attend
Facilities management is a field that sees a particularly strong adoption of the idea of operational excellence, and there are many opportunities to improve the way a company operates in this field, and ensure that it gets even better, more consistent results. When an organization is applying operational excellence correctly, it should have a complete overview of the whole system, something which can be of particular importance when it comes to facilities manageme
This 10 Days course is designed to provide delegates with an in depth understanding of the critical elements within successful Facilities Management (FM) From understanding the requirement to ensure the FM strategy is aligned with overall organizational strategy, through to defining and managing a range of FM portfolios and asset types, and concluding with ensuring quality and legal compliance within the FM function to support overall organizational compliance and governance.
This course also provides delegates with the key elements to deliver Facilities Management Excellence, from Developing and executing the Facilities Management strategy, through to the effective management of main Contractors and Sub Contractors, plus the associated snagging control and retention process, plus crucially the human aspect of Facilities Management to ensure a productive and motivated Facilities team.
Course Outline
Operations Management impact on Organizational Governance
- Ensuring compliance
- Continuous improvement techniques
Operations Management Reporting
- Effective Reporting of Operational Performance
- Understanding & Reporting Financial Performance
- Understanding & Reporting Quality Delivery
Course Video