Key Performance Indicators (KPIs) and Optimisation

Management & Leadership

Course Info

Duration: 1 Week

Type: In Classroom

Available Dates

Venue

  • Nov-07-2021

    Dubai

  • Nov-08-2021

    Kuala Lumpur

  • Nov-08-2021

    London

  • Nov-15-2021

    Istanbul

  • Nov-21-2021

    Dubai

  • Nov-22-2021

    Paris

  • Nov-22-2021

    London

  • Nov-22-2021

    Geneva

  • Nov-22-2021

    Amsterdam

  • Nov-22-2021

    Berlin

  • Nov-29-2021

    Madrid

  • Dec-05-2021

    Dubai

  • Dec-06-2021

    Kuala Lumpur

  • Dec-06-2021

    London

  • Dec-13-2021

    Istanbul

  • Dec-19-2021

    Dubai

  • Dec-20-2021

    Paris

  • Dec-20-2021

    London

  • Dec-20-2021

    Geneva

  • Dec-20-2021

    Amsterdam

  • Dec-20-2021

    Berlin

  • Dec-27-2021

    Madrid

  • Jan-03-2022

    Kuala Lumpur

  • Jan-03-2022

    London

  • Jan-10-2022

    Istanbul

  • Jan-16-2022

    Dubai

  • Jan-17-2022

    Paris

  • Jan-17-2022

    Geneva

  • Jan-17-2022

    Amsterdam

  • Jan-17-2022

    Berlin

  • Jan-24-2022

    Madrid

  • Feb-07-2022

    Kuala Lumpur

  • Feb-07-2022

    London

  • Feb-14-2022

    Istanbul

  • Feb-20-2022

    Dubai

  • Feb-21-2022

    Paris

  • Feb-21-2022

    Geneva

  • Feb-21-2022

    Amsterdam

  • Feb-21-2022

    Berlin

  • Feb-28-2022

    Madrid

  • Mar-07-2022

    Kuala Lumpur

  • Mar-07-2022

    London

  • Mar-14-2022

    Istanbul

  • Mar-20-2022

    Dubai

  • Mar-21-2022

    Paris

  • Mar-21-2022

    Geneva

  • Mar-21-2022

    Amsterdam

  • Mar-21-2022

    Berlin

  • Mar-28-2022

    Madrid

  • Apr-04-2022

    Kuala Lumpur

  • Apr-04-2022

    London

  • Apr-11-2022

    Istanbul

  • Apr-17-2022

    Dubai

  • Apr-18-2022

    Paris

  • Apr-18-2022

    Geneva

  • Apr-18-2022

    Amsterdam

  • Apr-18-2022

    Berlin

  • Apr-25-2022

    Madrid

  • May-15-2022

    Dubai

  • May-16-2022

    London

  • June-13-2022

    London

  • June-19-2022

    Dubai

  • July-11-2022

    London

  • July-17-2022

    Dubai

  • Aug-15-2022

    London

  • Aug-21-2022

    Dubai

  • Sep-18-2022

    Dubai

  • Sep-19-2022

    London

Course Details

Course Outline

5 days course

 

Understanding the current situation and the need for change
 
  • The importance of performance measurement.
  • Current strategies of measurement and common weakness.
  • Linking Strategy to Action.
  • Determining Critical effective Factors.
  • Excel: Scorecard and Dashboard chart sorts and variations.
  • Exploration of particular performance metrics – financial perspective.

 

Driving the Mission statement/goals into the organisation through Success Factors
 
  • The perspectives of the organisation.
  • Aspects of Key Performance Indicators.
  • Bases for effective management: The top Practice Model.
  • Performance indicators, KPIs, outcomes indicators, KRIs.
  • Excel: Textual dashboards and in-cell charts.
  • Exploration of particular performance metrics – process perspective.

 

Planning to implement performance measurement
 
  • How to improve and measure Performance Metrics.
  • The 6-phase model for accomplishing an effective Performance Measurement System:
  • Implementation Phase 1: obtaining management commitment and choosing a successful team.
  • Implementation Phase 2: arranging for success.
  • Excel: dealing with dynamic data.
  • Exploration of particular performance metrics – client perspective.

 

Developing and Implementing Success Factors and Performance Measurements
 
  • Specifying and running human factors in performance measurement.
  • Implementation Phase 3: describing the efficient factors and measurements.
  • Implementation Phase 4: achieving the system company-wide.
  • Implementation Phase 5: completing the metrics and furnishing a reporting structure.
  • Excel: designing together Dashboards and Scorecards.
  • Exploration of particular performance metrics – comprehending and evaluation perspective.

 

Post Implementation: Maintenance and Embedding the Performance Measurement System
 
  • Implementation Phase 6: The ultimate success of an embedded system and Maintenance
  • Implementation studies.
  • Presentations, personal plans and commitment to conduct.
  • Excel: progressed advantages and skills for Dashboards and Scorecards.
  • Review and conclude.