Available Dates
Sep-16-2024
Kuala Lumpur
Oct-21-2024
Kuala Lumpur
Nov-18-2024
Kuala Lumpur
Dec-16-2024
Kuala Lumpur
Dates in Other Venues
Sep-09-2024
Amsterdam
Sep-09-2024
London
Sep-16-2024
Istanbul
Sep-23-2024
Dubai
Sep-23-2024
Paris
Sep-30-2024
Barcelona
Sep-30-2024
Singapore
Oct-07-2024
Dubai
Oct-07-2024
Barcelona
Oct-14-2024
London
Oct-14-2024
Amsterdam
Oct-21-2024
Istanbul
Oct-28-2024
Paris
Oct-28-2024
Singapore
Nov-04-2024
Barcelona
Nov-04-2024
Dubai
Nov-11-2024
Amsterdam
Nov-11-2024
London
Nov-18-2024
Istanbul
Nov-25-2024
Paris
Nov-25-2024
Singapore
Dec-02-2024
Dubai
Dec-02-2024
Barcelona
Dec-09-2024
Amsterdam
Dec-09-2024
London
Dec-16-2024
Istanbul
Dec-23-2024
Paris
Dec-23-2024
Dubai
Dec-30-2024
Singapore
Dec-30-2024
Barcelona
5 days course
Lean Six Sigma Philosophy
Lean Six Sigma Methodologies
Quality defined: types and relationships
Quality issues in the Service Sector
The Cost of Poor Quality in Services
Quality Organization, Culture and Roles
Value Stream Mapping
Elimination of Waste
The 5S's
The DMAIC Project Cycle
Lean Manufacturing philosophy: the "5 S"
The Seven Basic Quality Tools
Value Stream and State Maps: Improvement Id.
Case example of Lean in Service Sector
Phase by Phase implementation & tools
The House of Quality: QFD
Components in the Supporting Infrastructure:
Leadership team
Champions
Black Belts
Green Belts
Project Teams
Subject Matter Experts
DMAIC Project Management
Lean Six Sigma in:
Manufacturing
The "Office"
Order Entry
Warehousing and Distribution
Combining Lean-Six Sigma
Advantages of Combining Lean-Six Sigma
Basic statistics used in Lean-Six Sigma
Quality Process: Analyze, Improve and Control
Where Lean meets Six Sigma: concepts
Case Study: Lean-Six Sigma; a fusion
Case examples of Lean-Six Sigma in Service
Simulation of data analysis in Lean-Six Sigma
Simulation of Lean-Six Sigma implementation