procurement of FM services Training
Course Info
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Course Details
Introduction
Objective
Who should attend
This course is designed to guide buyers and managers of FM services through the process of developing a procurement strategy to meet business needs and achieve a ‘best value’ solution.
Participants will be shown how to determine the correct procurement strategy through profiling current services, understanding the actual service requirements and establishing the true cost of service delivery.
The structure and content of service contracts and how to specify services clearly and concisely will be explained and participants will learn how to set meaningful service levels to aid performance measurement and control costs. Selection of bidders, the management of a clear tender process specific to services and winning negotiation techniques will also be explained.
The interrelationship between procurement and service delivery will be explored, as will the criteria for successful mobilisation and dayto-day management
Course Outline
The Procurement Process
- Setting procurement outcomes.
- Who should be involved.
- Reviewing current service provision.
- Service profiling.
- Current cost and future budget.
- Impact of business objectives.
